- Certificate of Registration in Real Estate Completed
I consider myself to be a confident self-starter, well presented and well spoken with excellent customer service and communication skills in the workplace.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Assistant Property Manager
First National Real Estate
Toronto, NSW
08.2025 - Current
Reviewed lease agreements and maintained accurate property records.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Scheduled maintenance and repairs and corresponded with contractors and tenants.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Inspected properties regularly to identify deficiencies and schedule repairs.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Met with prospective tenants to show property and assess applications or sign leases.
Developed and maintained strong working relationships with owners and tenants to minimise hassle for both parties.
Answered phone calls, served customers and answered email enquiries.
Completed my certificate or registration in real estate.
Office Administrator/Customer Service
Roadhound Electronics
Cardiff, NSW
04.2023 - 08.2025
Greeted and assisted customers at front reception as first point of contact, face to face, by phone and email.
Front Of House Reception Duties, Data Entry and Customer Service
Data entry including excel spreadsheets, customer details, shipping, booking jobs, follow ups, emails and phone calls to customers and clients.
Organizing phone repairs with customers and retail outlets.
Handled and managed customer complaints in person, via email, and over the phone to ensure satisfactory resolutions.
Conducted stocktake in warehouse to ensure accurate inventory levels.
Testing and quality checking electronic devices.
Warehouse stocktake.
Completed Cert 4 is Business Administration.
Crew Member
KFC
Toronto, NSW
01.2021 - 04.2023
Take customer orders via drive-through and front counter within anticipated service times.
Taking customer orders via drive-through and front counter within anticipated service times.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Entered orders into a computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
Worked in casual employment to gain practical experience.