Hayley Webb

• Referred customers to various services by evaluating needs and providing recommendations.
• Fielded customer questions to share information about products, availability and pricing.
• Maintained records related to sales, returns and inventory availability.
• Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.

• I began working at Bed Bath N Table as a casual sales assistant and was selected to advance into a management role.
• Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
• Met business targets regularly through employee engagement.
• Aimed to encourage and support my team to help build confidence and boost morale.

• Whilst undertaking full-time studies at Narara Valley High School, I initially started with a part-time customer service role at Coles, I then proceeded to work in the night fill department.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

• I joined McDonald’s working on a casual basis whilst undertaking high school studies
• I received training on food hygiene and food handling, safe work practices and handling chemicals
• Took orders, prepared meals and collected payments.
• Worked front counter, drive-thru and other areas.

Following was completed:

HLTAID011 Provide First Aid

HLTAID010 Provide basic emergency life support

HLTAID009 Provide cardiopulmonary resuscitation