Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Whitehorn

Charters Towers,Australia

Summary

Diligent Domestic Assistant experienced in maintaining cleanliness and organization in residential environments. Improved home management and client satisfaction through strong communication and interpersonal skills. Committed to supporting team objectives and enhancing customer experiences in retail or customer service roles.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Domestic Assistant

Blackall Range Care Group
Gympie, Qld
02.2025 - 04.2026
  • Provided support to maintain a safe environment for clients
  • Cleaning and household tasks
  • Meal support
  • Documentation and communication

Console Operator

Goomboorian Travel Stop
Goomboorian, QLD
03.2022 - 01.2026
  • Register operations/pos system
  • Enforced rules, regulations and procedures
  • Safe chemical use
  • Cooking duties and daily prep carried out

Console Operator

Tin Can Bay Travel Stop
Can Bay, QLD
02.2022 - 05.2024
  • Accurate cash handling
  • Register/ POS system
  • Opening and closing alone
  • New staff training and procedures
  • Stock take & ordering
  • Merchandising and stock control

Housekeeping Team Leader

Verandah Motel
Gympie, QLD
02.2022 - 01.2023
  • Managed staff
  • Communicated repair needs to maintenance staff.
  • Managed team productivity and workflow to exceed quality standards.
  • Trained new personnel to maximize quality of service and performance.
  • Safe use of chemicals

Housekeeper

Commercial Hotel
Charters Towers, QLD
03.2021 - 06.2021
  • Disinfected hotel/motel during covid-19
  • Cleaned motel rooms to covid-19 standards
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds
  • Safe chemical use/ storing

Education

Nearing The End - Certificate III Individual Support

Breakthru Training
05.2026 - 10.2026

No Degree -

All Souls St Gabriels
Charters Towers, QLD

Skills

  • Sanitation Practices
  • Meal Preparation
  • Register operation
  • Cash handling
  • Open/close of business
  • Customer service
  • Dependable Team Member
  • Positive Attitude

Certification

  • Cert III Individual support 2023
  • Food handlers- 26th January 2024
  • First aid & CPR

Timeline

Nearing The End - Certificate III Individual Support

Breakthru Training
05.2026 - 10.2026

Domestic Assistant

Blackall Range Care Group
02.2025 - 04.2026

Console Operator

Goomboorian Travel Stop
03.2022 - 01.2026

Console Operator

Tin Can Bay Travel Stop
02.2022 - 05.2024

Housekeeping Team Leader

Verandah Motel
02.2022 - 01.2023

Housekeeper

Commercial Hotel
03.2021 - 06.2021

No Degree -

All Souls St Gabriels
Hayley Whitehorn