Student
IFYS Crisis Accommodation Shelter
Maroochydore
2024.11 - Current
- Maintained positive working relationship with fellow staff and management.
- Connected individuals with relevant community resources and coordinated referrals.
- Modelled positive behaviour for residents by providing leadership and positive interactions.
- Collaborated with schools, families, and community organizations to support youth development and access to resources.
- Provided emotional support to clients during difficult times.
- All aspects of case management.
- Provided individuals with support letters for services such as DOH and Centrelink.
- Crisis Intervention – Help manage emergencies, de-escalate conflicts, and provide immediate assistance.
- Life Skills Development – Teach essential skills such as budgeting, cooking, job readiness, and personal hygiene.
- Safe Environment Maintenance – Ensure the shelter remains a safe, inclusive, and supportive space.
- Documentation & Reporting – Maintain records, write reports, and communicate progress to relevant agencies.
- Harm Reduction & Health Promotion – Educate on topics like substance abuse, sexual health, and personal safety.
- Encouraging Independence – Support youth in developing confidence and independence to transition out of homelessness.