Heather Brooker

Cook

Customer Service Attendant

Restocking

Cleaner

• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Prepared workstations with ingredients and tools to increase efficiency.
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• Operated cash register, processed payments, and balanced drawer daily.

CIVEO Camp Dysart

Nov 1

2019-March 2023

General Attendant

• Kept records of food waste to track usage levels.
• Cleaned dishes, pots, pans and utensils.
• Operated dishwashers to sanitize dishes and silverware.
• Scrubbed kitchen appliances, countertops and fixtures.
• Reported any maintenance issues or damage to supervisors immediately.
• Organized closets with hangers for guests' clothing items.

BP Middlemount

August2018-august 2019

-Opening and Closing duties

• Greeted customers and provided excellent customer service.
• Responded to emergency situations calmly and efficiently following the company's established protocol.
• Stocked shelves with merchandise such as snacks, beverages, cigarettes, oil products, ice cream and other convenience items.
• Maintained cleanliness of store area including wiping down counters and sweeping floors.
• Stocked shelves with merchandise in accordance with company standards.
• Assisted customers with pump selection and payment options.
• Provided fuel information to customers and answered questions regarding products or services.
• Verified age for tobacco and alcohol purchases using valid identification cards.
• Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
• Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.