Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Heather Dick

Heather Dick

Dwellingup,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Midway Community Care
Mandurah, WA
09.2023 - Current
  • Encouraged independence by teaching skills needed for everyday life.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Transported clients to appointments, social events, and other activities as needed.
  • Assisted clients with daily living activities such as bathing, dressing, and eating.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Provided assistance in the home environment including meal preparation and light housekeeping.

Support Worker

Drake Medox
Perth, Western Australia
08.2021 - 11.2022
  • Assisted clients with personal care, such as showering and dressing.
  • Provided emotional and practical support to vulnerable adults.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.

Trade Assistant

Civmec Construction
Perth, WA
04.2021 - 08.2021
  • Performed basic maintenance duties such as changing light bulbs or oiling machinery parts when necessary.
  • Maintained a clean, safe working environment by adhering to health and safety regulations at all times.
  • Followed instructions from supervisors regarding assigned tasks.
  • Provided assistance with manual handling tasks when required.
  • Engaged in groundwork and excavation activities, using hand and power digging tools.

Bartender

RAVENSWOOD HOTEL
10.2006 - 04.2021
  • Working in a fast paced environment, responsible for taking and placing beverage orders from customers, always ensuring that the highest customer service is always maintained
  • Answered beverages related customer queries to customer satisfaction
  • Assisted in stocktakes.

Youth Worker

SUCCESS CENTRE, COODANUP COLLEGE
01.2020 - 01.2020
  • Responsible for working closely with troubled students to increase school attendance and continuous desire for learning and development, always striving to promote improved social behaviours for students
  • Actively engaged students into relevant programs for their individual needs as well as built strong quality relationships with students to assist in their personal problems
  • Attended and actively participated in meetings, always focusing on ways to improve student motivation and inclination for learning.

Education

High School Diploma -

Karratha Senior High School
Karratha, WA
09.2000

Skills

  • Teamwork
  • Professionalism
  • Lead by example
  • Excellent work ethics
  • Treating everyone with respect & dignity
  • Punctuality
  • Integrity
  • Loyalty
  • Good written & verbal communication skills
  • Excellent customer service skills
  • Excellent organizational & time management skills
  • High attention to detail
  • Flexibility & adaptability
  • Ability to work in a fast paced environment & able to meet targets
  • Strong self-motivation & always willing to learn
  • Ability to multi-task & priorities duties
  • Ability to work autonomously & within a team
  • Great teaching & mentoring skills

Certification

  • Certificate IV in Community Services
  • Assist Clients with Medication
  • Provide First Aid & CPR
  • Civil construction excavator operator
  • Working with Children Check

References

Mel Baker- Team Leader Drake Medox - 0487466065

Lisa Olsen- Bar Manager Ravenswood Hotel - 0408495174

Robyn Page- Lecturer - Reach for Training - 0438931504

Adam Rylie- Site supervisor Civmec construction engineering- 0457162100

Timeline

Disability Support Worker

Midway Community Care
09.2023 - Current

Support Worker

Drake Medox
08.2021 - 11.2022

Trade Assistant

Civmec Construction
04.2021 - 08.2021

Youth Worker

SUCCESS CENTRE, COODANUP COLLEGE
01.2020 - 01.2020

Bartender

RAVENSWOOD HOTEL
10.2006 - 04.2021

High School Diploma -

Karratha Senior High School

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