Heather Ho
Melbourne,Victoria
Summary
Experienced HR Advisor with over three years of expertise in employee relations, recruitment, training and HR advisory within the retail sales, FMCG and pharmaceutical industries. Adept in providing HR advice and support to managers and staff and skilled in managing compliance trainings, ensuring companies and staff adhere to legislative requirements. Experienced in managing Work, Health & Safety initiatives and coordinating return-to-work programs, promoting a culture of safety and well-being for all employees.
Overview
3
3
years of professional experience
Work History
HR Advisor
CROSSMARK AUSTRALIA
SOUTHBANK
06.2023 - Current
- Drive and manage the full employee cycle including recruitment, onboarding/offboarding and engagement
- Provide first-line advice and support to line managers and staff on people matters including employee relations, performance management and employment legislation
- Create and prepare HR reporting as required including WGEA and WHS board reports, highlighting WH&S trends, risk assessments and prevention measures
- Manage WH&S, ensuring compliance with safety regulations and promoting safety across the business and client services
- Coordinate and manage the return-to-work program for employees following illness or injury.
People Advisor/HR Generalist
THE HUT GROUP (THG)
TRUGANINA
02.2022 - 05.2023
- Managed end-to-end recruitment of operational and non-operational roles
- Interpreted and provided advice on industry modern awards, Fair Work Act and updated company policies and procedures as required
- Provided HR advice and support to the HR shared services team on a variety of people matters including ER, leadership development and succession planning
- Established and provided monthly HR reports - HR metrics and insights related to turnover/attrition, leavers and other people data
- Supported the payroll process with new appointments, terminations, wage adjustments and leave applications.
HR Operations Advisor
CSL LIMITED
PARKVILLE
06.2021 - 01.2022
- Created, monitored and closed out tickets by researching of issues as appropriate and providing resolution in a timely manner
- Executed end-to-end processes and all tasks associated from Employee Cloud/Workday and Kronos
- Generation and oversight of pre-employment checks
- Prepared employment contracts for CSL and Seqirus
- Scheduled online and face to face interviews for CSL and Seqirus.
Recruitment Partner for Trades & Labour
HAYS RECRUITMENT
MELBOURNE
02.2021 - 06.2021
- Coordinated phone, face to face and virtual interviews
- Managed end to end recruitment including job advertising, screenings, onboarding, reference and background checks
- Provided appropriate and consistent communications with managers, clients and candidates to ensure transparency and awareness throughout the recruitment and interview process.
Education
Bachelor of Business (Human Resource Management) -
RMIT UNIVERSITY - MELBOURNE
Skills
- Critical thinking
- Problem solving
- End-to-end recruitment
- Onboarding
- Employee/Industrial relations
- HR reporting
- Analysis
- Verbal communication
- Written communication
- Attention to detail
- Proficiency with HRIS
- Workday
- ADP
- SAP
- Success Factors
- HR compliance
- Policy development
- Work, Health & Safety
References
Available upon request
Timeline
HR Advisor
CROSSMARK AUSTRALIA
06.2023 - Current
People Advisor/HR Generalist
THE HUT GROUP (THG)
02.2022 - 05.2023
HR Operations Advisor
CSL LIMITED
06.2021 - 01.2022
Recruitment Partner for Trades & Labour
HAYS RECRUITMENT
02.2021 - 06.2021
Bachelor of Business (Human Resource Management) -
RMIT UNIVERSITY - MELBOURNE
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