Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Heather Whiskin

Kwinana,WA

Summary

I am a goal oriented team player that has been working for over 3 years in the hospitality industry, focussing on developing a work ethic fit for a fast paced workplace. In highly stressful professional environments, I tackle challenges and solve problems conscientiously, efficiently and effectively. I have worked at two jobs in the hospitality industry and I have more than 150 hours of certified engineering trades work. I value being a team member and achieving goals no matter how complex; and I like to enjoy going to work.I’m currently looking for new experience to broaden my work expertise and general knowledge of the world.


Overview

3
3
years of professional experience

Work History

Crew Member

Hungry Jack's Kwinana
07.2022 - Current
  • Working front counter, drive-thru and back of house.
  • Demonstrating strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Working well with teammates and accepting coaching from management.
  • Maintaining a hygienic and clean work environment to company standards.
  • Promoting a positive work environment through communication and attitude.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Unpaid Work Placement

CSI
10.2023 - 06.2024
  • Operating power tools and manual handling of materials and hand tools
  • Fitting and machining bearings
  • Fitting hydraulic equipment to excavators
  • Fabrication and welding (MIG and stick welding specifically)
  • Developing scaled diagrams of tasks
  • Drafting procedures

Barista

Vanilla Sprinkles
12.2022 - 01.2023


  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and not being opposed to conversation while still working
  • Pleasantly interacted with customers during hectic periods to promote fun and positive environment.
  • Contributed to a positive team work place through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Learnt how to make different coffees

Education

High School Diploma -

The King's College
Perth, WA
10-2024

Completed Pre-apprenticeship in Engineering - Trades Work in A Variety of Fields

Rockingham Metropolitan TAFE
Perth, WA
10-2024

Skills

  • Providing professional customer service in the workplace
  • Being able to collaborate proactively within a team and work together
  • Able to multitask and complete multiple jobs at the same time efficiently and effectively in an organised manner
  • Always punctual and prepared to start working
  • Able to problem solve difficult situations with clear thought
  • Hand eye coordination
  • Handling cash and operating tills
  • Using a headset to operate a drive thru
  • Maintaining a clean and hygienic workplace at all times
  • Able to give informed replies and answers to questions

Interests

  • Reading all genres
  • Backpacking and hiking
  • Playing with my cats
  • Cooking and baking for fun
  • Playing video games with friends
  • Driving
  • Doing arts and crafts
  • Volunteer travel


Timeline

Unpaid Work Placement

CSI
10.2023 - 06.2024

Barista

Vanilla Sprinkles
12.2022 - 01.2023

Crew Member

Hungry Jack's Kwinana
07.2022 - Current

High School Diploma -

The King's College

Completed Pre-apprenticeship in Engineering - Trades Work in A Variety of Fields

Rockingham Metropolitan TAFE

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Heather Whiskin