Tithi Joshi
Caroline Spring,Australia
Summary
My objective is to work in a professional environment where my skills are valued and can benefit the organization. Ideally, I am currently seeking an opportunity to make a strong contribution to organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew member
Nando’s
04.2024 - Current
- Provided exceptional customer service by attending to guests' needs and inquiries promptly and courteously.
- Promptly attempt customer, assist customers with their needs and process their orders through the register.
- Maintained cleanliness and sanitation standards in dining areas, including tables, chairs, and floors, ensuring a pleasant environment for customers.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Assisted in various tasks as needed, such as food preparation, dishwashing, and restocking supplies.
- Followed company policies and procedures, including food safety regulations, to uphold quality and safety standards.
Shift Supervisor
Pizza Hut
02.2024 - 03.2025
- Pizza making
- Preparing stock for the pizza
- Customer service
- Stock rotation
- Taking orders
- Handling customer calls
- Safe food handling
- Perform quality checks
- Cash handling
- Handling customer complaints
- Receiving and storing goods
- CURRENT
Sales Assistant (Stock & Merchandising)
King of Spice
03.2024 - 05.2024
- Stock replenishment & rotation: Ensuring shelves are fully stocked, organised, and rotated (FIFO – first in, first out).
- Merchandising: Setting up displays, arranging products according to store plans (planograms), and making shelves visually appealing.
- Inventory control: Assisting with stock counts, reporting low/out-of-stock items, and checking deliveries.
- Attention to detail: Checking product quality, expiry dates, and correct labelling/pricing.
- Physical fitness: Comfortable with manual handling, lifting, and moving stock.
Receptionist
Divine Management
08.2022 - 09.2023
- I have worked as a receptionist at Divine Management for one year.
- My work was to book the meeting schedules
- Answer phone calls
- Professional exposure throughout interactions with customers
- Dealing with difficult clients.
- Customer services and taking care of guests and customers
- Assist in organizing work documents and firm logistics.
- PAST
Education
Bachelor - Early Childhood Education
Ikon Institute of Australia
Melbourne, VIC09-2028
Skills
- Proven ability to meet customer satisfaction by providing them with Friendly, Welcoming, and helpful services
- Adhering to company policies and procedures at all times
- Very good with computer applications
- Customer excellence: Proven ability to understand and fulfil customer needs, ensuring a high satisfaction level
- Adaptability: Adapt work effectively within a diverse team environment to achieve common goals
- Self-motivation: Highly motivated to take initiative and exceed performance targets
- Ability to manage time well
- Thorough understanding of customer service principles
- Effective communication skills, both written and verbal
- Accurate and timely information provision
- Highly organized at work by managing tasks and prioritizing duties
- Willing to take on other duties as assigned
- Ability to monitor, record, and maintain safety at the workplace
- Microsoft Office
- Word, Excel, PowerPoint, Outlook
Certification
- RSA certificate
- Food and safety certificate
- Barista certificate
Languages
Hindi
Full Professional
Gujarati
Full Professional
English
Full Professional
Interests
Customer Service Leadership
Collaborating with others
Communication
Timeline
Crew member
Nando’s
04.2024 - Current
Sales Assistant (Stock & Merchandising)
King of Spice
03.2024 - 05.2024
Shift Supervisor
Pizza Hut
02.2024 - 03.2025
Receptionist
Divine Management
08.2022 - 09.2023
Bachelor - Early Childhood Education
Ikon Institute of Australia