Hector Hughes
Secret Harbour,WA
Summary
Proven track record in enhancing customer engagement and maintaining safety standards, demonstrated during my tenure at Flip Out PK. Excelled in teamwork and collaboration, significantly improving store productivity. Skilled in both complaint handling and brand representation, I consistently foster high-quality service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Floor Attendant
Flip Out PK
06.2023 - 07.2024
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
- Delegated tasks to employees to enhance productivity and workflow.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
Workplace Learning
BAE Systems
02.2023 - 05.2024
- Supported team by cleaning, organizing, analyzing and presenting information relevant to job at hand.
- Provided recommendations to executive staff and other committees on best practices and forecasts.
- Although it was a unpaid position it allowed me to experience team work in a real world environment.
Floor Attendant
Rebound PK
06.2022 - 04.2023
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
- Delegated tasks to employees to enhance productivity and workflow.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Education
No Degree - Electrotechnology
Comet Bay College
Secret Harbour, WA09.2024
Electrotechnology
South Metropolitan TAFE
Rockingham, WA09.2024
Skills
- Handling Complaints
- Customer Engagement
- Brand representation
- Maintaining safety standards
- Store maintenance
- Activity Supervision
- Teamwork and Collaboration
Timeline
Floor Attendant
Flip Out PK
06.2023 - 07.2024
Workplace Learning
BAE Systems
02.2023 - 05.2024
Floor Attendant
Rebound PK
06.2022 - 04.2023
No Degree - Electrotechnology
Comet Bay College
Electrotechnology
South Metropolitan TAFE
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