YUK TING SUN

Highly skilled in the service industry with a versatile background in wait staff, barista, and sales roles. Demonstrated expertise in interpersonal communication, guest satisfaction, and customer service. Adept at delivering exceptional service, ensuring guest satisfaction, and resolving conflicts efficiently. Knowledgeable in food safety practices and dedicated to maintaining a clean and organized environment. Proficient in coffee production and preparation with a strong knowledge of roasting and brewing techniques. Committed to creating personalized customer experiences and promoting sustainable, fair-trade coffee. Licensed in the preparation and sale of alcoholic beverages, familiar with bar procedures and liquor laws. Experienced in retail sales with a focus on customer service. Skilled at helping customers find the products customers need, with an excellent understanding of current fashion trends and major brand sales. Organized, detail-oriented, and empathetic to customer needs. Dedicated and reliable team player with a proven history of excellent customer service, conflict resolution skills, and adherence to health and safety guidelines. Motivated to support team members and streamline systems for a productive work environment.