Heeju Chae

Chemist Warehouse

05.2018 - 04.2024

Generated sales report to help upper management make effective decisions and sales plans.
Assisted with hiring, training and mentoring new staff members, improving overall team productivity and efficiency.
Trained and guided team members to maintain high productivity and performance metrics.
Completed store opening and closing procedures by counting drawers and managing security.
Monitored inventory levels closely, ensuring optimal stock availability for high-demand products.
Analyzed market trends to identify emerging opportunities for product promotion and positioning.
Collaborated with marketing to develop targeted sales campaigns, driving higher lead generation rates.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Rotated merchandise and displays to feature new products and promotions.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. E.g., Everage more than $50K of sales per day.
Organized special events such as seasonal sales promotions to drive foot traffic into store and increase sales opportunities.