Jimmy Morison
Richmond,VIC
Summary
Results-driven Sales Second in Charge recognized for high productivity and efficiency in task completion. Skilled in client relationship management, strategic sales planning, and team leadership, ensuring seamless operations and revenue growth. Excel at communication, negotiation, and problem-solving to achieve sales targets and customer satisfaction. Prepared to leverage these skills to contribute significantly to the success of future sales teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Second in Charge
Intersport Warragul
Warragul, VIC
01.2021 - Current
- Assisted in leading, managing and motivating a team of sales staff to achieve store targets.
- Developed strategies to increase sales and profitability.
- Provided customers with advice on products, pricing and services.
- Trained new employees in customer service standards and product knowledge.
- Monitored stock levels, identified discrepancies and initiated corrective action plans.
- Ensured that the store was always well-presented and maintained high visual merchandising standards.
- Organised promotional activities such as competitions, displays and special offers to attract new customers.
- Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
- Developed effective relationships with vendors, suppliers and other business partners.
- Opened and closed store, set up registers and secured cash.
Barista
Intersport Warragul
Warragul, VIC
01.2021 - 01.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks, according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Supervisor
Newmasons, Eat, Drink, Relax
Warragul, VIC
01.2021 - 01.2021
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Warragul Regional College
Warragul, VIC11-2017
High School Diploma -
Chatswood High School
Sydney, NSW01-2010
Skills
- Team building and development
- Sales strategy development
- KPI Monitoring
- Staff Management
- Sales Goals
- Sales expertise
- Store improvement skills
- Strong leadership
- Claims Management
- Reservation Management
- Room Service
- Payment Processing
- Cash Handling
- Customer Service Management
- Invoicing and Billing
- POS System Operation
- Effective Planning
- Staff Training
Languages
Indonesian
Limited
Certification
- RSA
- Working with Children check (Volunteer)
References
- Ambu Uliando (Head Manager at Intersport Warragul) - 04886665517
- Daniel Martin (Part Owner of Newmasons eat, drink, relax) - 0414 443 432
- Angelo Raso (Owner of Street Side Café) - 0432 516 152
Timeline
Sales Second in Charge
Intersport Warragul
01.2021 - Current
Barista
Intersport Warragul
01.2021 - 01.2021
Supervisor
Newmasons, Eat, Drink, Relax
01.2021 - 01.2021
High School Diploma -
Warragul Regional College
High School Diploma -
Chatswood High School
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