Heena Kousar

Dedicated customer service professional skilled in removing obstacles to customer satisfaction and providing expert-level support. Proven track record of meeting and exceeding customer expectations and driving significant business growth. Expertise in sales, problem-solving, and customer relations. Adaptable, with the ability to prioritize tasks and thrive in dynamic environments. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.