Heidi Buhagiar
Cranebrook
Summary
Proactive and customer-focused, adept at resolving complaints and ensuring a positive experience at Quantum Radiology. Demonstrated organization and time management skills, alongside proficiency in data entry and technology adaptation. Excelled in maintaining confidentiality and safety, showcasing strong verbal communication and a commitment to excellence.
Overview
18
18
years of professional experience
Work History
Receptionist/Customer Service Representative
Quantum Radiology
04.2022 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Console Operator
EG Fuel
01.2007 - 03.2022
- Reacted calmly during times of highly stressed or emergency situations.
- Observed and reported suspicious activities and persons.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Maintained spreadsheets of data across multiple systems.
- Daily Operations of Cash Registers
- Restocking shelves and ensuring inventory delivery for the store was correct.
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
Timeline
Receptionist/Customer Service Representative
Quantum Radiology
04.2022 - Current
Console Operator
EG Fuel
01.2007 - 03.2022
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