Heidi Klein
Tweed Heads
Summary
I am looking for full time/part time work located in tweed heads. I am a hard-working person with a lot of experience in hospitality, retail and customer service ultimately, I am looking for a position that allows me to use those skills in the workplace while also learning new skills as well.
Overview
10
10
years of professional experience
Work History
Foreign Cash Exchange Sales Consultant
Prosegur
01.2023 - Current
- Providing information and advice on the best currency options for customer needs
- Processing transactions and ensuring compliance with relevant regulations
- Keeping track of inventory and cash flow of foreign currencies
- Updating and maintaining records of transactions and customer details while also identifying and resolving any issues or discrepancies that may arise
- Working towards daily, monthly and yearly targets and KPI's
Barista/All Rounder
01.2021 - 01.2023
- Store stock management/ team leader
- Preparing and serving coffee and other beverages
- Maintaining and cleaning the coffee machine and other equipment
- Handling Cash and card payments
- Following health and safety standards and regulations
- Taking orders and other customer concerns
Chinese Restaurant Waitress
01.2020 - 01.2021
- Being responsible for ensuring the dining area is clean and tidy while making sure customers are happy with their food and drinks
- Making alcoholic beverages
- Taking, delivering dishes and making recommendations to ensure customer satisfaction
All Rounder/Short Order Chef
Unique Portable Kitchens
01.2019 - 01.2021
- Grilling cooking and frying foods
- Planning and managing work orders
- Performing simple food preparation for open
- Ordering supplies and ensuring kitchen is fully stocked
- Following safety standards and keeping workspace clean and tidy
- Rotating foods and labeling to ensure fresh ingredients
Barista/All Rounder
Gloria Jeans
01.2015 - 01.2019
Education
Certificate 3 - Commercial Cookery
Kingscliff Tafe
01.2021
High School -
Tweed River High School
Tweed Heads, NSW01.2019
Skills
Computer skills
Cash handling
Management
Customer service
Strategic thinking
Customer oversight
Strategic planning
Sales and marketing
Microsoft applications proficiency
Personal Information
Age: 21
Timeline
Foreign Cash Exchange Sales Consultant
Prosegur
01.2023 - Current
Barista/All Rounder
01.2021 - 01.2023
Chinese Restaurant Waitress
01.2020 - 01.2021
All Rounder/Short Order Chef
Unique Portable Kitchens
01.2019 - 01.2021
Barista/All Rounder
Gloria Jeans
01.2015 - 01.2019
Certificate 3 - Commercial Cookery
Kingscliff Tafe
High School -
Tweed River High School