Work History
Skills
Timeline
Generic

heidi murphy

Sydney,NSW

Work History

Hospital Assistant

St Vincent Hospital
Bathurst, NSW
-
cooking and serving of all meals and delivering to patents. general cleaning of kitchen and maintaining stock.  

Head Waitress

Thai Pot Restaurant
Bathurst, NSW
-
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Routinely checked menus to verify they were current, clean and wrinkle-free.
Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses.
Regularly cleaned host stand and buffet area.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Promptly served all food courses and alcoholic beverages to guests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Correctly calculated charges, issued bills and collected payments.

Kitchen Staff

Bathurst Sheep and Cattle Drown
Bathurst, NSW
-
Effectively cleaned all kitchen equipment upon shift completion to prevent food borne illness.
Made sandwiches, including specialty items and custom orders.
Made sandwiches, including specialty items and custom orders.Serving of all meals to children and teaches.Cleaning all areas of the dining room.

Waitress

Spurs
Bathurst, NSW
-
Taking orders for all meals and drinks and serving to tables.
Greeted guests and communicated about wait time.
Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses.
Completed opening and closing checklists according to set standards.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Managed closing duties, including restocking items and reconciliation of the cash drawer and eftpos machine.Cleaning all areas of the restaurant.

Waitress - Cook

Perfect Timing Cafe
Bathurst, NSW
Cooking all meals ordered.Ordering all stock for kitchen.Cleaning of all restaurant and kitchen.Taking orders and serving meals and drinks to tables.Barista ( making of all types of coffee )Sandwich making and milkshakes.
Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
Welcomed and acknowledge all guests in a friendly, service-oriented manner. ​

Duty Manager

Foodworks
Bathurst, NSW
Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
Directed and managed all functions of the dairy, frozen, produce and bakery departments.
Organized and positioned product cases in produce warehouse and walk-in cooler.

Managed customer service by training staff, overseeing operations and resolve issues in a timely manner. Mentor, coach and assist team members in there roles within the business so that there professional and personal goals can be achieved.
Handled and bagged groceries carefully and according to customer preference.
Supervised 8 employees per shift. Maintenance and Presentation of ends and new displays as required.Assist in breaking down load and packing shelves as delivered. 

Bakery Sales Assistant

Trinity Heights Bakehouse
Bathurst, NSW
-

Cleaned equipment, disposed of waste, closed registers and carried out other closing duties. Ensured the freshness of all bakery goods and food in the bakery.
Coordinated with store employees in serving customers.
Served shoppers in a prompt, courteous and friendly manner.
Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses.
Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.
Replenished salad bar items when dressings, toppings, lettuce and fruit were running low.
Replenished salad bar items when dressings, toppings, lettuce and fruit were running low.
Prepared special orders including cakes, holiday dishes and party platters.
Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
Swept floors and maintained sweep logs.
Stocked deliveries in a timely and safe manner.
Checked in deliveries and signed off on products received.
5 years deli experience. Making of all coffee, teas, milkshakes etc

Store Manager

Donut King Bathurst
Bathurst, NSW
Opened a new store location and assisted in recruiting and training new staff.
Performed assigned projects and completed checklists in an efficient and accurate manner.
Worked closely with the district manager to formulate and build the store brand.
Delivered excellent customer service by greeting and assisting each customer.
Managed team of 20 employees].
Completed weekly schedules according to payroll policies.
Stocked and restocked inventory when shipments were received.
Addressed customer inquiries and resolved complaints.
Trained staff to deliver outstanding customer service.
Kept an eye on building premises for loss prevention and security purposes.
Maintained daily record of all transactions. Baking of all Donuts and Cakes

Waitress-Fast Food Cook

Good Catch Bathurst
Bathurst, NSW
Made all meals in accordance with company standards and requirements.
Executed proper techniques to prepare menu item ingredients.
Presented completed orders to servers in an efficient manner.
Completed over 30
Rotated stock items and ingredients to cultivate efficiency and freshness.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses.
Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes.
Operated check stand equipment including cash register, scanner and scale.
Made sandwiches, including specialty items and custom orders.
Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
Immediately resolved complaints from guests by listening to issues and notifying the restaurant manager. orders each shift with a focus on quality and efficiency.

Skills

  • Excellent communication skills
  • Staff development/training
  • Goal-oriented
  • Quick learner
  • Customer relationships
  • Order processing
  • Strategies and goals

Timeline

Hospital Assistant

St Vincent Hospital
-

Head Waitress

Thai Pot Restaurant
-

Kitchen Staff

Bathurst Sheep and Cattle Drown
-

Waitress

Spurs
-

Waitress - Cook

Perfect Timing Cafe

Duty Manager

Foodworks

Bakery Sales Assistant

Trinity Heights Bakehouse
-

Store Manager

Donut King Bathurst

Waitress-Fast Food Cook

Good Catch Bathurst
heidi murphy