Heidi Stanton
Brewhouse
Apollo Bay,VIC
3
years of professional experience
Dynamic and results-driven professional with extensive experience in housekeeping and customer service at Dolphin Apartments. Proven ability to enhance operational efficiency and optimize inventory management. Skilled in housekeeping supervision and support, with a strong focus on cleanliness and team collaboration to elevate guest satisfaction.
Work History
House Keeping
3 Months- Completed inventory checks on housekeeping supplies regularly to avoid shortages or excess stock.
- Revised and enhanced housekeeping procedures to align with evolving industry standards.
- Streamlined housekeeping processes for improved cleanliness and efficiency in room turnover times.
- Improved inventory management, optimizing supplies usage and minimizing waste in housekeeping operations.
Delivery Driver
1 Year 1 Month- Completed inventory checks on housekeeping supplies regularly to avoid shortages or excess stock.
- Revised and enhanced housekeeping procedures to align with evolving industry standards.
- Streamlined housekeeping processes for improved cleanliness and efficiency in room turnover times.
- Improved inventory management, optimizing supplies usage and minimizing waste in housekeeping operations.
Waitress / Bar Tender
4 Months- Assisted customers to enhance overall dining experience.
- Supported kitchen staff to facilitate prompt food delivery.
- Kept dining area and utensils clean and organized.
- Input customer orders accurately using POS system.
- Addressed customer complaints swiftly to maintain satisfaction and loyalty.
Kitchen Hand / Front of House
1 Year 3 Months- Aided in food prep and ingredient setup for menu items.
- Maintained cleanliness and organization in kitchen areas to meet health standards.
- Operated kitchen equipment such as slicers, fryers, and dishwashers efficiently.
- Assisted chefs by replenishing ingredients and tracking inventory levels regularly.
- Collaborated with team members to enhance kitchen workflows during busy periods.
- Facilitated prompt delivery of dishes to service staff, boosting customer satisfaction.
- Executed cleaning procedures that minimized downtime during service hours.
- Trained new staff on kitchen protocols and safety practices effectively.
- Assisted chefs in food preparation tasks like chopping ingredients, peeling vegetables, and marinating meats.
Education
Skills
Housekeeping services
Housekeeping supervision
Housekeeping support
Housekeeping management
Housekeeping and cleaning
Laundry and housekeeping
Timeline
House Keeping
Dolphin Apartments
03.2026 - CurrentRead More
Waitress / Bar Tender
Brewhouse
02.2026 - CurrentRead More
Kitchen Hand / Front of House
Seafood Cafe
11.2024 - 02.2026Read More
Delivery Driver
Australia Post
07.2023 - 08.2024Read More
Grafton High School
Read More