Heidi Wilson

• Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
• Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
• Collaborated with parents to address individual child needs and discuss progress reports regularly.
• Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
• Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
• Maintained and fostered positive and constructive interactions with staff, families, and children.
• Communicated with children's guardians about daily activities, behaviors and related issues.
• Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
• Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.

• Communicated with parents and other staff about student progress.
• Maintained safety and cleanliness by sterilizing toys and surfaces.
• Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
• Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
• Provided individualized instruction and support to meet personal needs of each child.
• Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
• Managed behaviour issues effectively using appropriate techniques such as redirection or time-out methods when necessary.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Actively encouraged children to develop their communication, problem-solving and social skills.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
• Gathered materials and resources to prepare for lessons and activities.
• Established positive relationships with students and families.
• Organized and supervised large and small group activities.
• Planned and executed activities to stimulate physical, social and intellectual growth.

Same As Foodworks*

• Trained new team members in proper food handling techniques, equipment usage, and company policies.
• Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
• Controlled freshness of products by rotating and removing out of code merchandise.
• Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Helped customers complete purchases and locate items.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
• Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
• Answered questions about store policies and addressed customer concerns.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Monitored customers for signs of security concerns and escalated issues to management.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Performed cash, card, and check transactions to complete customer purchases.