Julia Naves Garzon
Summary
Dynamic and results-oriented professional with a proven track record at Farm Rio and DHL Express, excelling in customer service and time management. Skilled in fostering client relationships and streamlining operations, I have effectively enhanced customer satisfaction and operational efficiency. My teamwork and problem-solving abilities have consistently contributed to my achievements in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Farm Rio
09.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Administrative Assistant
DHL Express
04.2021 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts - Fashion Design
FUMEC
Belo Horizonte - Brazil07-2027
High School Diploma -
Santo Tomas De Aquino
Belo Horizonte - Brazil01-2022
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
Timeline
Retail Sales Associate
Farm Rio
09.2023 - 06.2024
Administrative Assistant
DHL Express
04.2021 - 11.2022
Bachelor of Arts - Fashion Design
FUMEC
High School Diploma -
Santo Tomas De Aquino
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