Helen Bullen
Coorparoo,QLD
Summary
With over 15 years of experience in administrative and operational roles, I am committed to ensuring the efficient and effective management of business support administration and educational institutions. Known for my strong organisational skills, attention to detail, and ability to work independently, I excel at streamlining processes and supporting the smooth running of day-to-day operations. I thrive in dynamic environments and am dedicated to continuous professional growth, while consistently adding value to my employer through strategic problem-solving and high-level administrative support.
Overview
21
21
years of professional experience
Work History
Student Support Officer / Administration Support to Heads of Senior/Middle School
Villanova College - Independent Catholic Boys School 1400 Students
03.2020 - Current
- Day-to-day coordination of Student Services for Senior and Middle School. Working within a fast paced environment.
- Efficiently manage student attendance records, and assist with student illness/absence updates using TASS software.
- Provide administrative support to the Heads of Senior School, facilitating communication and task management.
- Weekly reports generated for heads of school.
- Meeting preparations and booking through the SOBS system.
- Coordinate student camps, immunisation programs, and student health and safety innitives, oversee Sick Bay and manage Incident Reports for student injuries.
- Offer front-line support to students, staff, and parents, fostering positive relationships and handling inquiries
- Developed and implemented administrative procedures to improve operational efficiency.
- Organise ceremonies for students throughout the year, including graduation.
- Answered enquiries from students, staff and external stakeholders in person, over the phone and via email.
Student Services Officer / Reception /Administrative Assistant
St Laurence's College- Independent Catholic Boys School 2000 Students
01.2020 - 01.2022
- Recorded student attendance, managed inquiries, and facilitated the smooth running of the student support office.
- Coordinated administrative tasks, including scheduling, email correspondence, and maintaining student health records.
- Managed the day-to-day operations of the Student Support Office.
- Managed the daily running and administrative duties of the college reception.
- Organised daily bus bookings, ensured adequate first aid supplies, and coordinated public address announcements.
Student Services Officer / Reception / Office Administration & Sick Bay
Loreto College-Independent Catholic Girls School 1000 Students
04.2019 - 12.2019
- Managed student attendance, coordinated appointments, and handled inquiries from students, parents, and staff.
- Assisted with office administrative tasks, including scheduling and email correspondence.
- Oversaw Sick Bay operations, providing first aid support, and liaising with parents regarding student health and well-being.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
Office Administration (Part-Time)
Blok Design Co-Interior Design & Property staging company
01.2017 - 01.2019
- Coordinated the scheduling of appointments, maintained office supplies, and participated in the review of internal systems.
- Collating presentations and documents using Microsoft applications (Word, PowerPoint, Excel).
- Assisted in the setup and coordination of furniture installations for clients, ensuring a high level of customer service.
Senior Clinical Dental Assistant
University of Queensland School of Dentistry
01.2004 - 01.2017
- Managed a team of dental assistants daily, ensuring smooth operations in a clinical environment for students and staff.
- Rostering and management of daily operations.
- Processed lab orders for diagnostic tests or specialist referrals.
- Provided high-quality technical advice and maintained extensive product knowledge for clinical staff and students.
- Coordinated educational courses for dental students, contributing to the overall success of the clinical training environment.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Ordered supplies and maintained inventory levels of dental equipment and materials.
Procurement Assistant
University of Queensland School of Dentistry
01.2015 - 12.2015
- Assisted in inventory management, including stocktake and requisition creation using UniFi
- Liaised with suppliers to obtain quotes and place orders, ensuring appropriate stock levels and minimising operational disruptions
- Assisted with the development of procurement strategies and plans to ensure that goods and services were purchased in a cost-effective manner.
Education
Certificate III - Dental Assisting
South Bank Institute of TAFE
Diploma - Justice
Yeronga Institute of TAFE
Senior Certificate -
Our Lady's College
AnnerleySkills
- Microsoft Office Suite
- Excel
- Word
- Outlook
- Teams
- SharePoint
- TASS School Software
- UniFi
- Aurion HR System
- Titanium
- Exact Software
- Data entry skills
- First aid management
- Student health and welfare
- Inventory/Stock management
Personal Information
Date of Birth: 10/30/81
Professional Development
- Senior First Aid, 01/12/24
- Microsoft Word 2 Intermediate, 02/01/20
- Child Protection Training, E Training
- Mental Health First Aid
- OHS for Supervisors and Managers
- Microsoft Excel - Introduction to Spreadsheets
- UniFi Goods Receiving & Procurement Practices
- Dental Infection Control & Implant Training
- Managing Workplace Relationships
- Astra Tech Dental Implant Course
References
References available upon request.
Timeline
Student Support Officer / Administration Support to Heads of Senior/Middle School
Villanova College - Independent Catholic Boys School 1400 Students
03.2020 - Current
Student Services Officer / Reception /Administrative Assistant
St Laurence's College- Independent Catholic Boys School 2000 Students
01.2020 - 01.2022
Student Services Officer / Reception / Office Administration & Sick Bay
Loreto College-Independent Catholic Girls School 1000 Students
04.2019 - 12.2019
Office Administration (Part-Time)
Blok Design Co-Interior Design & Property staging company
01.2017 - 01.2019
Procurement Assistant
University of Queensland School of Dentistry
01.2015 - 12.2015
Senior Clinical Dental Assistant
University of Queensland School of Dentistry
01.2004 - 01.2017
Certificate III - Dental Assisting
South Bank Institute of TAFE
Diploma - Justice
Yeronga Institute of TAFE
Senior Certificate -
Our Lady's College
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