Summary
Overview
Work History
Education
Skills
Additional Qualifications
Personal Qualities
References
Hobbies and Interests
Additional Information
Timeline
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Ellie Ryalls

Wellington Point,Queensland

Summary

Detail-oriented team player with excellent organizational skills, demonstrating a proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments, consistently delivering exceptional results and exceeding expectations.

Overview

5
5
years of professional experience

Work History

Bartender and Bar Back

D&W Republic
01.2022 - Current


  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Receptionist and Bartender

Redlands RSL
01.2023 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights, and weekends.

Waitress

Waterloo Bay Hotel
01.2020 - 01.2022
  • Working part time as a waitress in the Fig Restaurant & Beer Garden
  • My duties and responsibilities included welcoming and seating guests
  • Communicating effectively with the kitchen staff and delivering food to tables in a timely and professional manner
  • I would also check on tables periodically throughout the service time to ensure that customers were happy.

Education

Graduated Year 12 in November 2022 with qualification in the following areas. Diploma of Business Maths English Physical Education Biology -

Moreton Bay College
MANLY WEST, QLD
01.2022

Skills

  • Work effectively under pressure
  • Excellent time management skills and always meet deadlines
  • Outstanding written, verbal, and active listening skills
  • Payment Processing
  • Suggestive Selling
  • Clear and effective communication
  • Service-oriented mindset
  • Organizational ability
  • Professional Appearance
  • Engaging personality
  • Highly reliable
  • Sales expertise
  • Handling Difficult Customers
  • Customer service expertise
  • New Hire Training

Additional Qualifications

  • 2022, Successfully completed my Responsible Service Of Alcohol course. Queensland Accredited Unit of Competency
  • 2019 - June, Commercial Barista Course Successfully completed and demonstrated competency in barista operations subject to industry standard requirements.

Personal Qualities

I am proud of my strong sense of integrity and empathy, which guide my interactions and decision-making processes. I am committed to my goals and approach tasks with dedication and diligence, always striving to achieve excellence. My open-mindedness allows me to embrace diverse perspectives and adapt easily to new environments. I possess resilience, which helps me navigate challenges and setbacks with a positive outlook. I highly value honesty and compassion, considering them essential for building trust and meaningful relationships. With these qualities, I aim to contribute to a supportive and collaborative atmosphere in my professional endeavors.

References

David King 

Restaurant Manager

Waterloo Bay Hotel

Wynnum, QLD


Helen Marshall

Head of Retail and Wholesale 

Akubra Pty Ltd

Sydney, NSW




Hobbies and Interests

  • Enjoy participating in a number of sports
  • Travel

Additional Information

Representative Netball player for the QLD Metropolitan District Netball Association from 2017 - 2020

Timeline

Receptionist and Bartender

Redlands RSL
01.2023 - 01.2024

Bartender and Bar Back

D&W Republic
01.2022 - Current

Waitress

Waterloo Bay Hotel
01.2020 - 01.2022

Graduated Year 12 in November 2022 with qualification in the following areas. Diploma of Business Maths English Physical Education Biology -

Moreton Bay College

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Ellie Ryalls