Summary
Overview
Work History
Education
Skills
Contact
Education
Timeline
Generic
HELEN NIUNITOGA

HELEN NIUNITOGA

Narellan

Summary

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in different types of disability support.

Experienced with assisting clients in daily living activities, ensuring comfort and safety. Utilizes effective communication and organizational skills to provide personalized care and maintain orderly environments. Knowledge of fostering positive relationships and adapting to diverse client needs.

Professional and experienced homemaker aide ready to provide outstanding support services. Skilled in household management, meal preparation, and personal care. Strong focus on teamwork and achieving results. Reliable and adaptable, ensuring efficient assistance in dynamic environments.

Overview

9
9
years of professional experience

Work History

Homemaker Aide

Group Homes Australia
12.2023 - Current
  • Addressed client household needs with meal preparation, housekeeping and transportation.
  • Completed dusting, washing dishes, laundry, and vacuuming for patients.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Provided respite care for family members, allowing them time away while knowing their loved ones were well cared for.
  • Ensured safety within the home by performing routine checks for potential hazards or necessary modifications.
  • Aided clients with mobility issues by providing safe transfers and transportation to appointments or social outings.
  • Developed and maintained positive relationships with clients and families to support comprehensive care.
  • Supported client dignity and independence, by assisting with bathing, dressing and grooming.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding needs and concerns.
  • Observed confidentiality protocols and reporting requirements with detailed records of services provided.
  • Enhanced client satisfaction by providing personal care and assistance with daily living activities.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.

Casual Team Member

Bunnings Maribyrnong
08.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Processed customer transactions using cash register till.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.

Disability Support Worker

Caring Zone PTY Ltd
08.2023 - 11.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Auditor

Green Home Green Planet
01.2022 - 11.2022
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Communicated with staff to obtain necessary information for audits.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.

Appointment Setter

Supercharged Fiji
01.2018 - 11.2018
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.

Quality Assurance Agent

Mindpearl
10.2017 - 01.2018
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Developed and implemented quality assurance improvements.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Documented findings and produced reports.
  • Conducted employee audits to check production performance against process standards.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Marketing Intern

USP Pacific TAFE
09.2016 - 11.2016
  • Helped with planning and hosting of marketing events.
  • Assisted in creating written, video and image content for marketing channels.
  • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
  • Contributed to mock-ups, email campaigns, and social media content.
  • Participated in brainstorming meetings to develop marketing collateral.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.

Education

Certificate III in Individual Support - Aged Care

Australian Institute of Business And Technology
Sydney, NSW
08.2024

Fiji Year 12 Certificate Exam -

JAI NARAYAN COLLEGE
Fiji
11.2014

Fiji Eighth Year Examination -

SUVA PRIMARY SCHOOL
Suva
11.2010

Skills

  • Individual Support Plans
  • Incident Reports
  • Family Communication
  • Risk Assessments
  • Personal Care
  • Independent Living Support
  • Daily Living Requirements
  • Relationship Building
  • Household Chores
  • Disability Services
  • Flexible Schedule
  • Creative Thinking
  • Daily Living Assistance
  • Grooming Support

Contact

Narellan, NSW 2567

Education

NSW

Timeline

Homemaker Aide

Group Homes Australia
12.2023 - Current

Casual Team Member

Bunnings Maribyrnong
08.2023 - 11.2023

Disability Support Worker

Caring Zone PTY Ltd
08.2023 - 11.2023

Auditor

Green Home Green Planet
01.2022 - 11.2022

Appointment Setter

Supercharged Fiji
01.2018 - 11.2018

Quality Assurance Agent

Mindpearl
10.2017 - 01.2018

Marketing Intern

USP Pacific TAFE
09.2016 - 11.2016

Certificate III in Individual Support - Aged Care

Australian Institute of Business And Technology

Fiji Year 12 Certificate Exam -

JAI NARAYAN COLLEGE

Fiji Eighth Year Examination -

SUVA PRIMARY SCHOOL

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