Helen Tareke

• Assisted in implementing plans from laboratory/pilot scale to factory scale

• In Victoria, Altona North
• Established an annual community cultural festival, which attracts over 500 people
• Raised over $30,000 for community hall project

• Assisted in implementing plans from laboratory/pilot scale to factory scale
• Improvised ideas on machinery used on large scale food production
• Worked on level compliance against food standard code
• Completion of the SQF food safety and quality program (2020)
• Ensured day to day adherence and strict hygiene food safety standard are met
• Approval of incoming ingredients and packing materials
• Attended and resolved customer complaints and quality issue
• Proposed and initiated project to maximize the efficiency of product outflow without compromising on the product quality
• Assisted QA Manager to manage the QA Lab & Food Safety Management System (FSMS) to troubleshoot products / operation related problems on the daily basis
• Supervised daily QA laboratory function such as shift work arrangement, calibration program, stock / inventory management
• Reviewed & updated laboratory FSMS documents on the weekly basis

• Truganina
• Processed online return products inspecting and reconciling quantities of the returned products and refunded their money back
• Administered Bonds and Sheridan online orders over 280 on a daily activity and maintaining very high KPI measure
• Invoicing orders for the biggest retailers within interstates

• Preparing and sorting highly sensitive documents for data entry
• Created digital data backups accurately
• Converted old to recent hardcopy documents to digital storage
• Resolved discrepancies in information and obtaining further information for incomplete documents

• Prepared shipping documents (like invoices and purchase orders)
• Communicated with customers effectively about the status of their orders
• Outbound daily dispatch checking and processing orders
• Coordinated supply chain procedures to maximize quality of delivery

• Communicated effectively with all customers with a smile
• Fixed customer complaints in line with store policy, receiving positive feedback for negotiation skills
• Packing and refilling shelves along with register

Linguistic (Tigrigna) and Math’s tutor/ Students Mentor

Tigrean Community Association in Victoria, Altona North

· Leading and assisting fifty primary and high school students with their studies and Tigrigna language, leading to all successfully understanding tutorial and progressing well

· Interacting effectively throughout many tutorial sessions with the ability to convey information in a way all students could understand

· Utilise initiative and problem solving when dealing with difficult students and situations ensuring the safety and enjoyment of all

• Leading and assisting fifty primary and high school students with their studies and Tigrigna language, leading to all successfully understanding tutorial and progressing well
• Interacting effectively throughout many tutorial sessions with the ability to convey information in a way all students could understand
• Utilise initiative and problem solving when dealing with difficult students and situations ensuring the safety and enjoyment of all, African Music and Cultural Festival
• Certificate of appreciation in recognition to contribution and service of the inaugural African Music and Cultural Festival
• Certificate of appreciation for contributing to the Ethiopian New Year’s Event

• Planning weekly activities for kids
• Writing a timesheet for the educator when in a need of help
• Tutored kids with their fine motor skills and numeracy
• Transporting kids to school in the absence of the educator

• Awarded Student of the Week Certificate
• Collecting overdue fines and process lost book payments
• Searching shelves for items claimed returned
• Maintaining magazine and newspaper display area with clear labeling, weed outdated newspapers, magazines, and other materials
• Operating all printers, and software applicable to the library/media center.