HELENA BADU
UPPER COOMERA,QLD
Summary
I am a self motivated and hardworking pharmacist generally registered in Australia with SEVEN years of cumulative working experience in the community pharmacy in both overseas and Australia. I am a fast learner with the ability to quickly adapt to new environments and unique situations. I have exceptional leadership and customer service skills, significantly improving patient satisfaction and adherence. I am skilled in using FRED Dispense, MINFOS, SureMed software, ensuring accuracy and efficiency in a high-volume setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacist
COOMERA SQUARE CHEMPRO CHEMIST
04.2024 - Current
- Manage high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed relationship with healthcare providers to optimize patient care and medication adherence.
- Educate patients about possible drug interactions and gave special administration instructions.
- Ensures accurate charting of patient medications using suremed software for packing DDAs and checking of webster packs.
- performs vaccination roles
- Educates the pharmacy support staff to keep them up to date on current OTC medication recommendations.
Intern Pharmacist
COOMERA SQUARE CHEMPRO CHEMIST
11.2023 - 03.2024
- Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
- Increased efficiency in the pharmacy by implementing best practices for proper storage, organization, and handling of medications.
- Improved patient satisfaction by addressing questions and concerns regarding their prescriptions in a timely manner.
- Assisted pharmacists in conducting medication therapy reviews, identifying potential drug-related problems and formulating interventions to enhance patient care.
Intern Pharmacist
AGED CARE CHEMPRO
02.2023 - 10.2023
- Streamlined pharmacy workflow by assisting with inventory management, order processing, and record-keeping tasks.
- Contributed to a positive work environment by fostering teamwork among pharmacy staff members through open communication and collaboration efforts.
- Charting of medications and maintaining the medication profile of residents by consistently updating their chart per doctor’s review.
- Packing of medication rolls (dose administration aid) using the robot system.
- Arranging of medications on the shelf and keeping track of stock on hand as well as minimizing expiry of stock on shelf by arranging medications using the FIRST EXPIRY FIRST OUT (FEFO) rule.
- Taking phone calls and assisting residents and nurses with their queries and providing solutions to their medical needs.
- Compounding creams and ointments as per request.
Pharmacy Assistant
GIANT CHEMIST PACIFIC FAIR
05.2022 - 01.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Managing Pharmacist
HYMALL PHARMACY
03.2018 - 10.2021
- Dispensing of medicines and patient counseling.
- Controlling inventory to ensure the availability of needed stock.
- Supervision of locum pharmacists and other pharmacy support staff.
- Performing administrative roles and coordinating with regulatory bodies to ensure compliance with approved standards.
- Addressing complaints and requests of patients and customers.
- Making interventions where necessary on prescriptions by contacting the doctor. Providing patients with key information on their medications.
- Monitoring expiry and ensuring appropriate disposal of expired medicines.
- Recommending and helping patients with the selection of appropriate OTC medicines including vitamins and nutritional supplements.
Education
Bachelor of Science - Pharmacy
UNIVERSITY OF GHANA
GHANA05.2016
Skills
Customer Service and Communication Skills
Prescription Verification
Drug Inventory Management
Medication Dispensing using FRED Dispense and MINFOS
Excellent problem-solving and numeracy skills
Flexible yet I maintain enthusiasm and commitment to work
Leadership and collaboration skills
Certification
- Pharmacist Licensure - AHPRA general registration
- Pharmacist Licensure - Pharmacy council of Ghana general registration
- CPR certificate
- First Aid Certification
- Immunization Certification
- QLD Driver's License
Languages
English
Full Professional
Timeline
Pharmacist
COOMERA SQUARE CHEMPRO CHEMIST
04.2024 - Current
Intern Pharmacist
COOMERA SQUARE CHEMPRO CHEMIST
11.2023 - 03.2024
Intern Pharmacist
AGED CARE CHEMPRO
02.2023 - 10.2023
Pharmacy Assistant
GIANT CHEMIST PACIFIC FAIR
05.2022 - 01.2023
Managing Pharmacist
HYMALL PHARMACY
03.2018 - 10.2021
Bachelor of Science - Pharmacy
UNIVERSITY OF GHANA
- Pharmacist Licensure - AHPRA general registration
- Pharmacist Licensure - Pharmacy council of Ghana general registration
- CPR certificate
- First Aid Certification
- Immunization Certification
- QLD Driver's License
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