HELENA CORRÊA
Gold Coast,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
JACARANDA CRYSTALS
08.2023 - Current
- Developed strong interpersonal skills to effectively communicate with customers and coworkers
- Mastered point-of-sale systems, including cash register operations and credit card processing
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business
- Demonstrated excellent organizational skills while stocking shelves and arranging displays
Customer Service Assistant
HOTA MARKETS
06.2023 - 07.2023
- Responded promptly to customer inquiries and requests in-person
- Developed strong relationships with customers to ensure repeat business and referrals
- Managed the daily operations of the store in the absence of management staff members
Ride Operator
GPL AMUSEMENTS
08.2023 - 08.2023
- Verified customers paid for service by confirming proper wristbands or tickets
- Ensured that all riders followed posted rules while riding the attractions
- Utilized excellent communication skills to deliver instructions clearly to guests prior to boarding the ride
- Assisted with crowd control during peak operating hours
Front of House Staff Member
Fried Guys
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Cleaned and organized kitchen, dining and service areas.
Education
Advanced English in C1 - English
Pacific English Study
Gold Coast, QLD08.2023
Certificate III in Travel And Tourism
Australian Pacific College
Brisbane, QLD07.2024
High School Diploma -
Coleguium International
12.2022
Skills
- Customer Service
- Organization
- Friendly and Helpful
- Cash Handling Accuracy
- Relationship Building
- Attention to Detail
- Reliable and Responsible
Awards& Honors
Student of the Month on Pacific English Study
Certification
Advanced English in C1 in English, Pacific English Study, Gold Coast, QLD, 08/01/23
Languages
Portuguese
English
Coursework
- Photography Course
Oratory Course
Additional Information
Volunteer on Krishna Village for a week where I:
Cleaned the pots from the Kitchen;
Worked as a dishwasher;
Cleaned the garden;
Fixed a part of the sidewalk;
Helped to deliver 120 meals;
Timeline
Retail Sales Associate
JACARANDA CRYSTALS
08.2023 - Current
Ride Operator
GPL AMUSEMENTS
08.2023 - 08.2023
Customer Service Assistant
HOTA MARKETS
06.2023 - 07.2023
Front of House Staff Member
Fried Guys
Advanced English in C1 - English
Pacific English Study
Certificate III in Travel And Tourism
Australian Pacific College
High School Diploma -
Coleguium International
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