Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Locum Pharmacist
Chemmart Pharmacy
01.2012 - 11.2013
Educated patients about possible drug interactions and gave special administration instructions.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
Supervised and coached team of pharmacy technicians and trainees.
Hospital Pharmacist
Mater Hospital
01.2011 - 01.2012
Verified safety and accuracy of physician orders.
Dispensed and procured medicinal products and supplies used in hospital.
Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
Provided accurate drug information to healthcare providers on the safe use of medications within the hospital setting.
Trainee Specialist Pharmacist
Leeds Royal Infirmary
01.2009 - 01.2010
Attended training courses to build understanding of processes, techniques, and industry.
Provided accurate drug information to healthcare providers on the safe use of medications within the hospital setting.
Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
Maintained strict compliance with relevant laws, regulations, policies, and procedures related to hospital pharmacy practice.
Performed critical medication reconciliations upon patient admission and discharge to minimize adverse drug events associated with transitions of care.
Played key role in multidisciplinary teams, offering expert pharmaceutical advice that shaped patient care strategies.
Locum Pharmacist
Self Employed
10.2007 - 01.2010
Educated patients about possible drug interactions and gave special administration instructions.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
Effectively prioritized tasks and organized workflow to increase efficiency.
Supervised and coached team of pharmacy technicians and trainees.