Helina Reinjarv
Byron Bay
Summary
Dynamic and adaptable professional with a proven track record of enhancing service speed and efficiency at Sefa, and fostering strong relationships with coworkers and customers at every work environment. Excels in creative thinking and leadership, alongside exceptional teamwork and collaboration skills. Achieved significant improvements in operational workflows and customer satisfaction, without compromising quality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cocktail Bartender
Sefa
11.2024 - 12.2024
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
Dance Teacher
BAM Dance
02.2024 - 09.2024
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Technical Assistant
ECQ
01.2024 - 09.2024
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
Host
Soak Bath House West End
01.2022 - 09.2024
- Handled high-pressure situations with composure, effectively managing large bookings or unexpected situations during busy shifts.
- Answered customer questions about hours, seating, and other information.
- Took bookings over the phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and checking guests in.
Forklift Operator
Data #3
11.2023 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Forklift Operator
LDC
04.2021 - 11.2023
- Working with cotton bales, stacking them and collecting them for export
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Substitute Dance Teacher
Mad Dance House
02.2023 - 04.2023
- Developed a positive learning environment, fostering creativity and self-expression through the art of dance.
- Maintained accurate records of student attendance, progress reports, and other relevant documentation required for substitute teaching assignments.
- Incorporated elements of cultural diversity into lessons, broadening students'' understanding of various dance traditions from around the world.
- Promoted teamwork among classmates through collaborative group projects, fostering strong interpersonal skills essential for dancers both on stage and offstage environments.
Waitress
Stanley Restaurant
02.2023 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bar Waiter
Shoal Bay Country Club
10.2022 - 01.2023
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Bar Manager
Caragabal Hotel
06.2022 - 10.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Forklift Operator
Namoi Cotton
05.2021 - 09.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Shop Manager
Sveta Vintage
01.2019 - 11.2019
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Organized and styled photoshoots
- Product development under the brand Sveta (lipsticks)
- Finding hand picked items for the shop
Salesperson/Wardrobe Stylist/Assistant Manager
Fankadelik Vintage
01.2012 - 01.2017
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Bachelor of Arts - Music Production
SAE Institute
Byron Bay, NSW08-2026
Bachelor of Arts - Choreography/Dance
Tallinn University
Estonia06-2016
Skills
- Speed and efficiency
- Patience and empathy
- Cleanliness and sanitation
- Cash handling
- Teamwork and collaboration
- Relationship building
- Clear communication
- Team player mentality
- Adaptable to change
Certification
RSA license, SITHFAB002 (valid in NSW, QLD, WA, SA, NT, ACT)
Drivers License
White card
Forklift Ticket
PTE English test 83 points
Blue card
Yellow card
Languages
Estonian
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Russian
Elementary
Interests
- Gym Workouts
- Dancing
- DJ'ing
- Creative writing
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Cocktail Bartender
Sefa
11.2024 - 12.2024
Dance Teacher
BAM Dance
02.2024 - 09.2024
Technical Assistant
ECQ
01.2024 - 09.2024
Forklift Operator
Data #3
11.2023 - 01.2024
Substitute Dance Teacher
Mad Dance House
02.2023 - 04.2023
Waitress
Stanley Restaurant
02.2023 - 04.2023
Bar Waiter
Shoal Bay Country Club
10.2022 - 01.2023
Bar Manager
Caragabal Hotel
06.2022 - 10.2022
Host
Soak Bath House West End
01.2022 - 09.2024
Forklift Operator
Namoi Cotton
05.2021 - 09.2021
Forklift Operator
LDC
04.2021 - 11.2023
Shop Manager
Sveta Vintage
01.2019 - 11.2019
Salesperson/Wardrobe Stylist/Assistant Manager
Fankadelik Vintage
01.2012 - 01.2017
RSA license, SITHFAB002 (valid in NSW, QLD, WA, SA, NT, ACT)
Drivers License
White card
Forklift Ticket
PTE English test 83 points
Blue card
Yellow card
Bachelor of Arts - Music Production
SAE Institute
Bachelor of Arts - Choreography/Dance
Tallinn University
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