Multilingual hospitality worker who aims to serve customers with joy in order to provide quality guest experiences. Highly skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensuring seamless operations and high satisfaction. Known for reliability, communication skills, and a positive attitude.
I have worked at several early learning centres. I supported the children with everyday tasks, such as hygiene and self help skills. I participated in social and educational activities with the children, and followed local educational programs and strategies.
I also kept the parents up to date in regards to their children's development and progress.
As a waitress I handled high-pressure situations even during busy shifts. I improved my multitasking abilities balancing multiple tables and orders while still serving customers with a joy. I also kept the restaurant clean by washing dishes and tidying tables. I also took care of buffet table by keeping it clean and full of food all the time.
I used cash registers and credit card machines to cash out customers. I served cafe items like cakes, toasts and coffee. I also learned how to do special coffees and basic cocktails. I served basic alcohol drinks like beer daily.
I got a lot of positive feedback about improving our team spirit with my joyful approach. I also answered customers' questions, recommended items, and made customers feel relaxed and happy.
We had week long ''Work experience''-internship period in a school and I did it in day care center. I helped children with eating, dressing, going to bathroom and I played with the kids inside and outside.
In production department I helped with continued making inventory I started in summer. In office I helped with different office jobs like scanning documents, rearranging files and transferring information into new system. I got positive feedback about my work motivation and doing my tasks well.
I worked few shifts in a week along with the school.
We had week long "get to know working life"-internship in school and I had it on horse stable. I helped with feeding horses, taking them outside and back inside and cleaning the stable.
I worked in the production department in which my tasks included doing inventory.
I helped with different tasks at Hydroline's office department. I cleaned storages and maintained confidentiality in handling sensitive information when I threw old accounting papers away. I also scanned documents and saved them on a computer.
I had a wide range of responsibilities at Hydroline. My tasks varied from organising the warehouse to handling sensitive accounting information.