HELOISA KOYAMA

• Assisted customers with product selection and ordering process.
• Provided customer service support to ensure satisfaction.
• Received, processed, and stocked merchandise in accordance with store policies.
• Collaborated with team members to maximize productivity and efficiency.
• Tracked stock levels on a daily basis to identify shortages or overages.
• Recognized potential theft situations and alerted supervisor immediately.
• Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
• Initiated inventory control measures to sustain stock levels.
• Set specific goals for projects to measure progress and evaluate end results.

• Registration of clients, consultations with credit regulatory agencies,

• Investment plans and personal loans, personal credit analysis, debt renegotiation with partners,

• Application redemptions, and preparation of administrative / financial reports.

• Assessed loan requests for accuracy, completeness, and conformance with established lending guidelines.
• Interpreted complex financial data such as balance sheets, cash flow statements and income statements.
• Collected and organized loan documents before submission to underwriting.
• Monitored and maintained compliance with internal controls and government regulations.
• Negotiated payment plans with customers, achieving sales and cash flow objectives.
• Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.