Hemei(Iris) Fan
Waterloo,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
Accounts Assistant
KSE Advisory pty ltd
Sydney
06.2025 - 08.2025
- Processed invoices and managed payment schedules for KSE Advisory clients.
- Maintained accurate financial records using accounting software and spreadsheets.
- Assisted in preparing monthly financial reports for internal review.
Sales Associate
Goelia
City, NSW
05.2025 - 08.2025
- Assisted customers with product selection and inquiries.
- Processed transactions accurately and efficiently at checkout.
- Maintained product displays to ensure an appealing store layout.
- Collaborated with team members to restock shelves regularly.
- Handled customer complaints with professionalism and courtesy.
- Educated customers about promotions and loyalty programs.
- Executed inventory counts to maintain stock accuracy.
- Helped customers find specific products, answered questions, and offered product advice.
Real Estate Assistant
Oriental Properties Holdings Pty Ltd
Perth, WA
04.2024 - 07.2024
- Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
- Assessed land through preliminary research to determine viability for sustainable utilization and development.
- Engaged in discussions and negotiations with farmers concerning the sale of land.
Bakery Worker
Hokkaido
Perth City, WA
02.2023 - 03.2024
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Operated cash registers accurately when ringing up customers' purchases.
Marketing and Sales Intern
HD Education (International Student)
Perth, WA
08.2023 - 02.2024
- Assisted to develop and implement comprehensive marketing strategies to promote training programs, resulting in a 30% increase in enrollment over a six-month period.
- Created and managed digital marketing campaigns across social media, email, and online advertising platforms, driving a 40% increase in website traffic and inquiries.
- Collaborated with the training team to design and distribute promotional materials, including brochures, flyers, and newsletters, enhancing program visibility and participant engagement.
Volunteer
African Savannah Conservation Project
Kenya Africa
07.2016 - 09.2016
- Helped improve the standard of life for animals, supported the project team in rehabilitating and releasing animals, performed cleaning, building, and maintenance tasks.
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
Education
Master of Professional Accounting -
University of Western Australia
Bachelor of Arts -
University of Sheffield
United Kingdom Business, Social Sciences and Humanities Foundation Year Course -
University of Sheffield
United Kingdom Skills
- Software: Advanced MS Office Software, Photoshop, AutoCAD, Maya, Revit, Sketch up
- Excellent interpersonal skills
- Ability to navigate a variety of interactions or situations
- Ability to elicit positive responses
- Ability to reach ideal outcomes from team members, colleagues, and customers
- Ability to analyze terrain and site situation
- Ability to identify major problems associated with landscape design
- Ability to use systematic methods to make it visually accessible
- Ability to create master plans and sections
- Technical competence in landscape and architecture design
- Ability to understand and explain methods of landscape design and ecology system
- Effective verbal and written communication skills
- Project management skills
- Ability to evaluate sustainable project management theories and frameworks
- Ability to apply project management theories and frameworks to real-world projects
- Active Listening
- Teamwork and Collaboration
- Display building
- Customer Engagement
- Account Management
- Invoice processing
- Payment management
- Data entry
- Customer service
- Product knowledge
- Cash handling
- Inventory management
- Sales reporting
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Relationship building
- Product guidance
- Sales forecasting
Timeline
Accounts Assistant
KSE Advisory pty ltd
06.2025 - 08.2025
Sales Associate
Goelia
05.2025 - 08.2025
Real Estate Assistant
Oriental Properties Holdings Pty Ltd
04.2024 - 07.2024
Marketing and Sales Intern
HD Education (International Student)
08.2023 - 02.2024
Bakery Worker
Hokkaido
02.2023 - 03.2024
Volunteer
African Savannah Conservation Project
07.2016 - 09.2016
Master of Professional Accounting -
University of Western Australia
Bachelor of Arts -
University of Sheffield
Business, Social Sciences and Humanities Foundation Year Course -
University of Sheffield