Hemi Clayton
Rothwell
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/FOH Team Member
McDonald's Restaurant
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Kitchen Hand
Dynasty Chinese
02.2023 - 04.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Restaurant Waiter
The Golden Ox
09.2022 - 03.2023
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
Graduate Certificate -
Clontarf Beach State High
Clontarf, QLD11-2024
Skills
- Time management
- Attention to detail
- Problem-solving
- Adaptive and creative
- Exceptional customer service
- Hospitality service expertise
- POS system operation
- Espresso machine operation
- Opening and closing duties
- Team player
Certification
- International RSA Qualifications
- Certificate II in Skills for Work and Vocational Pathways
- Mcafe Quality Coffee Barista Certificate
Timeline
Barista/FOH Team Member
McDonald's Restaurant
09.2024 - Current
Kitchen Hand
Dynasty Chinese
02.2023 - 04.2024
Restaurant Waiter
The Golden Ox
09.2022 - 03.2023
Graduate Certificate -
Clontarf Beach State High
Similar Profiles
Daniel NaranjoDaniel Naranjo
Crew Team Member at McDonald's RestaurantCrew Team Member at McDonald's Restaurant
Clayton HansenClayton Hansen
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Olarip MoshaOlarip Mosha
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant