Henny Vo
Port Adelaide,SA
Summary
I'm a hardworking beauty therapist bringing 9 years of experience. When I finished school I went straight to work learning more and more from each business. My certificates may not look impressive but the skills that I have taken on and learnt over the year is better proved in real life than on paper. This is the job that I have been searching for a long time now. I genuinely care about people and want to help them especially beauty related. I'm highly motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Duty Manager
Next Generation Health Clubs
07.2023 - Current
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
Beauty Supervisor
Essential Beauty
01.2020 - 12.2021
- Mentored junior staff members, fostering a positive work environment that encouraged growth and development.
- Delivered consistently exceptional customer service, establishing lasting relationships with clients and generating repeat business.
- Conducted regular staff training sessions to ensure consistent service delivery and adherence to industry best practices.
Beauty Therapist
Orbe Hair & Beauty
01.2018 - 12.2019
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Provided expert makeup application services for special events such as weddings and proms, resulting in satisfied clients and repeat business.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
Podiatry Assistant
Medi Pedi Clinic
01.2015 - 12.2017
- Improved patient comfort by providing attentive care and listening to concerns during appointments.
- Assisted podiatrists in diagnosing and treating foot conditions by taking accurate medical histories and documenting findings.
- Supported podiatrists with minor surgical procedures, adhering to strict hygiene protocols for successful outcomes.
Nail Technician
Burnside Nail & Spa
01.2014 - 12.2014
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
Education
Attainment - First Aid
CBD College
Adelaide, SA09.2023
Certificate II - Hairstyling
TAFE SA - Adelaide College of The Arts
Adelaide, SA12.2016
Certificate III - Beauty Therapy
TAFE SA - Adelaide College of The Arts
Adelaide, SA12.2016
High School Diploma -
Ocean View P-12 College
Taperoo, SA12.2015
Skills
- Performance Management
- Time Management
- Work Planning and Organization
- Relationship Building
- Customer Service
- Attention to Detail
- Health and Safety Compliance
- Sales strategy
- Professionalism and integrity
- Conflict resolution
- Strong leadership
- Problem-solving abilities
- Customer service focus
- Compassionate Care
Certification
- Working with children
- First aid
- Police clearance
- Responsible person
- SA Driver license
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
reference
Daniel Everard - General Manager - 0419 422 161 - Daniel.everard@nextgenclubs.com.au
Sharon Killian - Duty Manager - 0424 431 216 - Sharon.killian@nextgenclubs.com.au
Elisha Firth - Manager - 0435 170 507 - Elisha.firth@nextgenclubs.com.au
Timeline
Duty Manager
Next Generation Health Clubs
07.2023 - Current
Beauty Supervisor
Essential Beauty
01.2020 - 12.2021
Beauty Therapist
Orbe Hair & Beauty
01.2018 - 12.2019
Podiatry Assistant
Medi Pedi Clinic
01.2015 - 12.2017
Nail Technician
Burnside Nail & Spa
01.2014 - 12.2014
Attainment - First Aid
CBD College
Certificate II - Hairstyling
TAFE SA - Adelaide College of The Arts
Certificate III - Beauty Therapy
TAFE SA - Adelaide College of The Arts
High School Diploma -
Ocean View P-12 College
- Working with children
- First aid
- Police clearance
- Responsible person
- SA Driver license
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