Hevan-lei Brown
Brisbane,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated with engaging personality and flexible approach.
Overview
7
7
years of professional experience
Work History
Retail Worker
SPAR Group
Redland Bay
04.2018 - 01.2024
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Build up customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
Kitchen Hand
Pub Paradise
Redland Bay, QLD
03.2017 - 08.2017
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Demonstrated adaptability by efficiently learning new techniques, recipes, and procedures as required for various culinary tasks.
- Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
Education
High School Diploma -
TAFE Queensland
Alexandra Hills, QLD11.2022
Skills
- Store Cleaning
- Store maintenance
- Retail transactions processing
- Payment Processing
- Cash Register Operation
- POS Systems
- Customer Assistance
- Table Setting
- Table Bussing
- Safe Food Handling
- Food safety understanding
Timeline
Retail Worker
SPAR Group
04.2018 - 01.2024
Kitchen Hand
Pub Paradise
03.2017 - 08.2017
High School Diploma -
TAFE Queensland