Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Hezron Kamau

Hezron Kamau

Burwood East,VIC

Summary

  • Sales Representative with over 3 years of experience as a Sales Manager and Business Development Manager. Skilled in developing and implementing sales strategies, negotiating contracts, and managing a team of sales representatives. Strong background in marketing and market research.
  • Excellent communication and leadership skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Baker

Purple Sugarcraft
Nairobi, Nairobi
06.2022 - 08.2023
  • Assisted in the development and execution of marketing campaigns
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Decorated cakes with icing, sprinkles and other edible decorations.
  • Placed orders for additional supplies when necessary based on production needs.
  • Kept records of daily production numbers for each type of item produced.
  • Rotated stock as needed to keep freshness intact.
  • Attended training sessions related to food safety procedures and techniques.
  • Provided customer service by answering questions about menu items or taking orders from customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Conducted market research and analyzed data to inform marketing strategies
  • Coordinated events and trade shows
  • Managed social media accounts and created content

Tele Sales Agent

Jiji.co.ke Kenya
Nairobi, Nairobi
01.2021 - 03.2022
  • Answered incoming calls from customers, provided customer service and sales support.
  • Identified customer needs and offered solutions to their inquiries.
  • Built customer relationships by providing knowledgeable answers to their questions.
  • Processed customer orders using a computer system.
  • Provided product information and answered any related queries.
  • Researched pricing for products and services to provide accurate quotes to customers.
  • Developed strategies for retaining current customers as well as acquiring new ones.
  • Set up payment plans for customers who needed assistance in making payments on time.
  • Utilized active listening skills to ensure complete understanding of customer requests.
  • Advised clients on appropriate product selection based on their individual needs.
  • Maintained daily records of all contacts with customers via phone or email.
  • Followed up with customers regarding the status of their orders or requests.
  • Ensured that all customer complaints were addressed promptly and professionally.
  • Assisted in the development of marketing campaigns targeted towards potential customers.
  • Identified and pursued new business opportunities
  • Developed and maintained relationships with key clients
  • Managed a portfolio of accounts worth over $5 million
  • Prepared and delivered sales presentations to potential clients

C.E.O & Founder

Chess Mates Premier
Nairobi, Nairobi
01.2019 - 08.2023
  • Developed and implemented a comprehensive business plan to launch the company.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Train new players and increase popularity of the game in school
  • Organize inter-school tournaments
  • Built relationships with key stakeholders in industry associations to promote brand visibility.
  • Identified potential partnerships to expand the reach of the business.
  • Negotiated contracts with vendors and suppliers for optimal pricing structure.
  • Formulate discussions and covering but not limited to theory, strategy and tactics.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.

Education

High School Diploma -

Deakin College
Burwood, VIC
2024

High School Diploma -

University of Nairobi
Nairobi
12.2022

Chess Instructor Certification -

Chess Kenya
Nairobi
04.2019

Certificate - F.I.D.E Chess Training By FM/IA Peter Long

United Club of Kenya
Nairobi
03.2019

A Level -

Aga Khan High School
Nairobi
12.2016

O Level -

Lukenya Academy
Athi River, Kenya
12.2013

Skills

  • Sales
  • Business Development
  • Marketing
  • Negotiation
  • Communication
  • Leadership
  • Team Management
  • Market Research
  • Customer Service
  • Food Safety
  • Kitchen Safety
  • Stock Rotation
  • Weights and Measures
  • Health and Safety Regulations Management
  • Conversant in English
  • Team Player
  • Active Listener

Affiliations

  • Football
  • Chess
  • Scrabble
  • Monopoly

Languages

English
Full Professional

Accomplishments

  • Certified Chess Trainer by FIDE

Certification

  • Certified on Child and Safety Protection

References

References available upon request.

Timeline

Baker

Purple Sugarcraft
06.2022 - 08.2023

Tele Sales Agent

Jiji.co.ke Kenya
01.2021 - 03.2022

C.E.O & Founder

Chess Mates Premier
01.2019 - 08.2023

High School Diploma -

Deakin College

High School Diploma -

University of Nairobi

Chess Instructor Certification -

Chess Kenya

Certificate - F.I.D.E Chess Training By FM/IA Peter Long

United Club of Kenya

A Level -

Aga Khan High School

O Level -

Lukenya Academy

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Hezron Kamau