Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hikari Uto

St Leonards,NSW

Summary

Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Hardworking bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.By offering personalized service to customers in a more formal restaurant, I hope to expand my experience from my prior work as a waiter.

Overview

9
9
years of professional experience

Work History

Senior Waiter

Rengaya
06.2022 - Current
  • Managed food resources, memorized orders, and coordinated customer service.
  • Answered customers' questions, recommended items, and recorded order information.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Child Care Educator

Berry Cottage Childcare
12.2022 - Current
  • Assessed individual student progress accurately through detailed observations and comprehensive record-keeping practices.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.

Health Assistant Nurse

National Networks Plus
08.2022 - Current
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Resistered Nurse

Kansai Medical University Hospital
04.2019 - 03.2022
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

Hotel Concierge

Kureiton Bay Hotel Hiroshima
03.2018 - 03.2019

Japanese Restaurant Floor Manager

Shirasu Izakaya
10.2017 - 03.2019

School Lecture to Children

5 Days
04.2015 - 03.2019

Allrounder

NOCCA Italian Restaurant
03.2015 - 03.2017

Education

No Degree - Child Care

Apex Training Institute
03.2024

Certificate III - Assistant In Nursing

Nurse Training Australia
Burwood, NSW
10.2022

Bachelor of Nursing - Nursing

Yasuda Women University
Hiroshima, Japan
03.2019

Skills

  • School Community Relations
  • Child Safety
  • Food and Beverage Upselling
  • Menu Memorization
  • Food handling
  • Hospitality service expertise
  • Drink Preparation Techniques
  • Order Management
  • Emergency Procedures

Languages

Japanese
Native or Bilingual
English
Professional Working

Timeline

Child Care Educator

Berry Cottage Childcare
12.2022 - Current

Health Assistant Nurse

National Networks Plus
08.2022 - Current

Senior Waiter

Rengaya
06.2022 - Current

Resistered Nurse

Kansai Medical University Hospital
04.2019 - 03.2022

Hotel Concierge

Kureiton Bay Hotel Hiroshima
03.2018 - 03.2019

Japanese Restaurant Floor Manager

Shirasu Izakaya
10.2017 - 03.2019

School Lecture to Children

5 Days
04.2015 - 03.2019

Allrounder

NOCCA Italian Restaurant
03.2015 - 03.2017

No Degree - Child Care

Apex Training Institute

Certificate III - Assistant In Nursing

Nurse Training Australia

Bachelor of Nursing - Nursing

Yasuda Women University
Hikari Uto