Hilly Ann Quilisadio

• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Implemented and developed customer service training processes.

• Build effective relationships by maintaining high levels of customer-facing that will contribute to revenue growth
• Assist with managing back-office processes, such as, stocking inventory functions, adherence to revenue protection procedures, conducting outlet balancing and audit functions
• Assist In facilitating the implementation and acceptance of change within the workplace

• Developed and maintained courteous and effective working relationships • Improved operations through consistent hard work and dedication

• Adhered to social distancing protocols and wore a mask or face shield

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

• Assisting customers in-store and on the phone with the product they want.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.