Eshita KORADIA
BALCATTA,WA
Summary
Proven leader in retail sales, adept at relationship building and POS system operations, with a track record of exceeding sales goals at Burberry. Skilled in customer engagement and visual display arrangement, I excel in creating positive shopping experiences and fostering team collaboration. My approach has significantly contributed to sales performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Burberry
London
03.2022 - 07.2024
- Provided top-notch customer service, assisting customers with product inquiries, and showcasing merchandise.
- Achieved sales targets consistently, contributing to an increase in overall store sales.
- Maintained a clean and organized sales floor, ensuring merchandise displays were visually appealing and well-stocked.
- Processed transactions accurately using POS systems, and handled cash and credit payments effectively.
Customer Service Representative
Onitsuka Tiger
London
01.2021 - 02.2022
- Responded to customer inquiries via phone and in person, resolving issues efficiently, and ensuring a high level of satisfaction.
- Trained new staff on customer service protocols and sales techniques, encouraging a collaborative team environment.
- Conducted inventory checks, and assisted with restocking shelves to optimize product availability for customers.
Sales Floor Manager
The Cake Box
London
03.2020 - 12.2020
- Overseeing daily operations, ensuring excellent customer service, and managing inventory.
- Leading a team to create a welcoming environment for customers.
- Monitor daily sales performance, and work with the team to meet sales targets.
Education
Bachelor of Science - International Business
University of Bedfordshire
London, United Kingdom06-2022
Advanced Diploma - Fashion Design
Institute of Design And Technology
Gujarat, India06-2017
Skills
- Interpersonal and written communication
- Teamwork and collaboration
- POS system operations
- Customer engagement
- Product promotions
- Relationship building
- Visual display arrangement
- Sales goal achievement
- Cash drawer balancing
Timeline
Retail Sales Associate
Burberry
03.2022 - 07.2024
Customer Service Representative
Onitsuka Tiger
01.2021 - 02.2022
Sales Floor Manager
The Cake Box
03.2020 - 12.2020
Bachelor of Science - International Business
University of Bedfordshire
Advanced Diploma - Fashion Design
Institute of Design And Technology
Similar Profiles
Ebony HowellEbony Howell
Luxury Sales Associate/Client Advisor at BurberryLuxury Sales Associate/Client Advisor at Burberry
Bo MackenzieBo Mackenzie
Work Experience at BurberryWork Experience at Burberry
Ahmed ElsherifAhmed Elsherif
Distribution Manager at BurberryDistribution Manager at Burberry