Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hinako Saito

Tokyo,Japan

Summary

  • Experience in house-keeping
  • Diligent , Hard worker, Have curiosity in many different fields, Ambitious Challenger, Multicultural Background

Overview

4
4
years of professional experience

Work History

Hotel Housekeeper

Voga Corte Chidoricho
01.2023 - 04.2023
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Responded to customer inquiries and resolved complaints to increase satisfaction.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Deal with customer's issues in English and Japanese.

Clothing Sales Assistant

Marukawa Jeans
03.2019 - 05.2019
  • Both sales and backyards
  • Experience with non-Japanese customer

Education

Diploma - Information Technology

TAFE NSW Meadowbank Campus
Sydney, NSW
12.2024

BA - Psychology, data science

Rikkyo University
Saitama&Tokyo, Japan
03.2023

High School Diploma -

Jissen Girls High School
Tokyo, Japan
03.2018

Skills

  • Bathroom Cleaning
  • Linen Replacement
  • Room and Public Space Cleaning
  • Kitchen Cleaning and Dishwashing
  • Guest Relations
  • Trash Collection and Disposal
  • Microsoft Word, Excel, and PowerPoint

Languages

English
Full Professional
Japanese
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

Hotel Housekeeper

Voga Corte Chidoricho
01.2023 - 04.2023

Clothing Sales Assistant

Marukawa Jeans
03.2019 - 05.2019

Diploma - Information Technology

TAFE NSW Meadowbank Campus

BA - Psychology, data science

Rikkyo University

High School Diploma -

Jissen Girls High School

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Hinako Saito