Hinako Saito
Tokyo,Japan
Summary
- Experience in house-keeping
- Diligent , Hard worker, Have curiosity in many different fields, Ambitious Challenger, Multicultural Background
Overview
4
4
years of professional experience
Work History
Hotel Housekeeper
Voga Corte Chidoricho
01.2023 - 04.2023
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Changed bed linens and collected soiled linens for cleaning.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Washed and put away kitchen dishes, utensils and glassware.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Deal with customer's issues in English and Japanese.
Clothing Sales Assistant
Marukawa Jeans
03.2019 - 05.2019
- Both sales and backyards
- Experience with non-Japanese customer
Education
Diploma - Information Technology
TAFE NSW Meadowbank Campus
Sydney, NSW12.2024
BA - Psychology, data science
Rikkyo University
Saitama&Tokyo, Japan03.2023
High School Diploma -
Jissen Girls High School
Tokyo, Japan03.2018
Skills
- Bathroom Cleaning
- Linen Replacement
- Room and Public Space Cleaning
- Kitchen Cleaning and Dishwashing
- Guest Relations
- Trash Collection and Disposal
- Microsoft Word, Excel, and PowerPoint
Languages
English
Full Professional
Japanese
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Hotel Housekeeper
Voga Corte Chidoricho
01.2023 - 04.2023
Clothing Sales Assistant
Marukawa Jeans
03.2019 - 05.2019
Diploma - Information Technology
TAFE NSW Meadowbank Campus
BA - Psychology, data science
Rikkyo University
High School Diploma -
Jissen Girls High School
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