Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Hirusha Herath

Summary

Compassionate and purpose-driven Community Services Professional with over 9 years of experience working with high-risk and vulnerable populations across forensic, mental health, and alcohol and other drug (AOD) sectors.


Currently employed as a Forensic Case Worker (FCW) in the ReConnect Program at ACSO, delivering intensive pre- and post-release reintegration support to individuals exiting the justice system. Experienced in working with complex clients under parole, Community Correction Orders (CCO), and straight release, with a strong focus on trauma-informed, person-centred practice.


Deeply committed to the belief that every individual deserves a second chance, and that offending is often rooted in deeper, often unseen life circumstances such as trauma, systemic disadvantage, and mental illness. I believe in listening to the unheard stories of those impacted by the justice system and supporting them to reclaim dignity, purpose, and independence.


I am passionate about creating safe, respectful spaces where individuals feel seen, heard, and empowered to make lasting positive change. My previous role as a Community Mental Health Practitioner further enriched my ability to respond holistically to complex needs, particularly around mental health, trauma recovery, and social reintegration.


Currently studying a Diploma of Community Services at the Australian Institute of Professional Counsellors (AIPC), I continue to grow both personally and professionally — driven by a lifelong commitment to social justice, rehabilitation, and meaningful human connection.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Forensic Case Worker

Australian Community Support Organisation - ACSO
02.2024 - Current

As a Forensic Case Worker (FCW) in the ReConnect Program, I provide high-intensity, pre- and post-release case management support to high-risk and complex offenders exiting Victorian correctional facilities.


ReConnect is a Corrections Victoria-funded reintegration initiative aimed at reducing recidivism by supporting successful transitions into the community and addressing key criminogenic and psychosocial risk factors.


The role involves close collaboration with justice system stakeholders, including Community Correctional Services, Parole Officers, Prison Reintegration Staff, Mental Health Providers, and other community services. My caseload primarily includes male participants, including Aboriginal and Torres Strait Islander individuals, Serious Violent Offenders (SVO), Registered Sex Offenders (RSO) and Sex Offenders (SO) who often present with complex needs including mental health issues, substance use, trauma, homelessness, and social isolation.


Key Responsibilities:

  • Deliver pre- and post-release reintegration support to high-risk offenders under parole, Community Correction Orders (CCO), and straight release.
  • Conduct intake assessments, risk assessments, transition plans, and safety plans within strict timeframes.
  • Provide intensive case management and support, linking clients with housing, mental health, AOD, legal and social services.
  • Proactively monitor and promote ongoing engagement post-release, ensuring adherence to individual goals and reducing risk of reoffending.
  • Maintain accurate, detailed case notes and collaborate closely with Parole Officers, courts, and community stakeholders.
  • Build resilience and support clients to self-manage their reintegration needs post-support.


Key Achievements:

  • Supported successful community reintegration of high-risk participants, with reduced rates of disengagement.
  • Contributed to the delivery of culturally responsive services to Aboriginal and Torres Strait Islander participants.

Community Mental Health Practitioner

Ermha365 Ltd.
02.2018 - 12.2023

Key Responsibilities:

  • Delivered trauma-informed, person-centred support to individuals with severe/episodic mental health challenges.
  • Developed and monitored SMART Recovery Plans, Crisis & Safety Plans, and Relapse Prevention Plans.
  • Performed intake interviews, comprehensive assessments, and ongoing progress evaluations.
  • Acted as liaison across multiple agencies including Department of Justice, DFFH, NDIA, LGAs, PHNs.
  • Advocated for client access to housing, NDIS, financial support, education, and social inclusion programs.


Key Achievements:

  • Successfully engaged clients with histories of long-term service disengagement.
  • Helped clients achieve improved independence, functional capacity, and long-term housing.

Drug and Alcohol Clinician

Bayside Private Ltd
03.2016 - 02.2018

Key Responsibilities:

  • Provided tailored AOD counselling, education, and case management to individuals with substance use issues.
  • Facilitated client recovery goals through assertive outreach, comprehensive assessment, and service referrals.
  • Developed risk management strategies including relapse prevention, harm reduction, and crisis planning.
  • Ensured compliance with relevant legislation including Family Violence and Child Information Sharing Schemes.


Key Achievements:

  • Assisted numerous clients in achieving sustained recovery and reconnection with their families and communities.
  • Facilitated positive, person-centred discharge planning that promoted continued recovery post-treatment.

Education

Diploma of Community Services - Community Services

Australian Institute of Professional Counsellors (AIPC)
Melbourne, VIC
01-2028

Certificate IV - Mental Health

Open Colleges Australia
Melbourne, VIC
12-2016

Certificate IV - Drug And Alcohol

Open Colleges Australia
Melbourne, VIC
12-2016

Diploma - Business Studies And Management

American College of Higher Education
Sri Lanka
10-2013

Graduate Certificate - Business Accounting

Imperial College
Sri Lanka
03-2011

Skills

    Core Skills & Competencies
  • Case Management & Client Advocacy
  • Justice & Corrections Reintegration
  • Mental Health & Trauma-Informed Practice
  • Risk Assessment & Safety Planning
  • AOD Interventions & Recovery Planning
  • Stakeholder & Interagency Collaboration
  • Culturally Safe Practice (incl Aboriginal/Torres Strait Islander clients)
  • Crisis Intervention & Harm Reduction
  • Report Writing & Client Documentation
  • NDIS, Housing, and Service Linkages

Accomplishments

Ermha365 Humanity Award 2020

Recipient of an esteemed award for
exceptional service delivery and
client engagement, acknowledging
my outstanding ability to establish
and sustain meaningful client
relationships while effectively
guiding them towards achieving
their recovery milestones within
specified timeframes by leveraging
their inherent strengths and
capabilities to foster successful
outcomes.

Certification

  • "Quality, Safety and You" NDIS Worker Orientation Training & Certification - NDIS Quality and Safeguards Commission
  • Applied Suicide Intervention Skills (ASIST)
  • Mental Health First Aid (MHFA)
  • Certificate in CPR and First Aid - Victoria First Aid Services & Training
  • Multi-Agency Risk Assessment and Management (MARAM) Framework and Information Sharing Schemes Trainings
  • Trauma-Informed Care
  • Motivational Interviewing
  • Positive Behaviour Support (BSP) Training
  • Naloxone Overdose Prevention Skills Training
  • Working with Culturally and Linguistically Diverse Communities
  • Lesbian, Gay, Bisexual, Trans/transgender and Intersex (LGBTI) Awareness
  • Aboriginal and Torres Strait Islander Cultural Competence

Languages

Sinhala
Native or Bilingual

Interests

  • Blogging
  • Public Speaking/ Event Hosting
  • Community Involvement
  • Creative Writing

Timeline

Forensic Case Worker

Australian Community Support Organisation - ACSO
02.2024 - Current

Community Mental Health Practitioner

Ermha365 Ltd.
02.2018 - 12.2023

Drug and Alcohol Clinician

Bayside Private Ltd
03.2016 - 02.2018

Diploma of Community Services - Community Services

Australian Institute of Professional Counsellors (AIPC)

Certificate IV - Mental Health

Open Colleges Australia

Certificate IV - Drug And Alcohol

Open Colleges Australia

Diploma - Business Studies And Management

American College of Higher Education

Graduate Certificate - Business Accounting

Imperial College
Hirusha Herath