Hoa Nguyen
St Albans,VIC
Summary
Dear team leaders,
I’m 24, married with one child, and highly motivated to support my family. I have three years of hospitality experience, nearly a year in retail with strong customer service recognition at Harvey Norman, two years as a New Car Consultant at Le Mans Toyota and six months in Real Estate as a Sales Representative.
I work well in a team, enjoy setting and achieving KPIs, and handle rejection confidently. I’ve closed deals up to $30,000 and generated $270,000 in monthly revenue at Harvey Norman. At Le Mans Toyota, I averaged 15–20 car sales per month. I place strong value on building lasting customer relationships, and I’m fully available throughout the week with no issues commuting.
Overview
3
3
years of professional experience
Work History
Real Estate Agent
WECA Real Estate
Maidstone , VIC
06.2025 - Current
- Conducted market research to determine property values and trends.
- Assisted clients in buying and selling residential properties.
- Provided guidance on property financing options and contracts.
- Negotiated offers and facilitated communication between parties.
- Developed marketing materials to promote listings effectively.
New Car Sales Consultant
Le Mans Toyota Tottenham
Tottenham , VIC
01.2023 - 01.2025
- 2 years’ experience, averaging 15–20 car sales per month while maintaining top team performance.
- Assisted customers in selecting vehicles based on their needs and preferences.
- Demonstrated vehicle features and functionality during customer test drives.
- Negotiated pricing and financing options to facilitate vehicle sales.
Salesperson
Harvey Norman
Sunshine, VIC
12.2022 - 12.2023
- Produced sales documents, finalized deals and filed records.
- Outstanding customer service.
- Operated register, handled cash and processed credit card transactions.
- Increased profitability and revenue by generating up to $270,000 a month
Education
Certificate IV in Real Estate Practice Agents Rep
Entry Education
Melbourne01-2025
Certificate 3 - Commercial Cookery
Academia
Melbourne 12-2021
High School Diploma -
Werribee Secondary College
Werribee 12-2019
Skills
- Excellent Communication
- Customer Engagement
- Deal Negotiation
- Relationship Building
- Up-Selling
- Complaint Handling
- Reference Selling
- Product Description
- Problem Resolution
- Conflict Resolution
- Fluent in both English and Vietnamese
- Energetic, open and confident
- Can handle pressure well
Timeline
Real Estate Agent
WECA Real Estate
06.2025 - Current
New Car Sales Consultant
Le Mans Toyota Tottenham
01.2023 - 01.2025
Salesperson
Harvey Norman
12.2022 - 12.2023
Certificate 3 - Commercial Cookery
Academia
High School Diploma -
Werribee Secondary College
Certificate IV in Real Estate Practice Agents Rep
Entry Education