Hoang Quoc Bao Mai
Inala ,QLD
Summary
Skilled Cook with a proven track record at Ka Chow and Chop Chop Chang, excelling in fast-paced environments. Demonstrated expertise in cooking and food preparation, alongside exceptional organizational skills. Spearheaded a waste reduction program, enhancing environmental sustainability. Known for fostering teamwork and improving kitchen efficiency, ensuring high-quality culinary experiences and customer satisfaction. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Disciplined cook committed to impeccable food preparation and presentation for restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements. Familiar with diverse culinary, pastry and baking techniques.
Overview
5
5
years of professional experience
Work History
Cook
Golden Lor
Karalee , QLD
02.2025 - Current
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Ordered supplies as needed for the kitchen.
- Monitored stock levels of food items and ordered more when necessary.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Resolved customer complaints regarding food quality or services provided.
- Performed basic administrative duties such as inventory management, ordering supplies.
Cook
Ka Chow
North Lake, QLD
02.2022 - 02.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Collaborated with management team to develop new menu items.
- Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
- Introduced waste reduction program, contributing to environmental sustainability efforts.
- Streamlined food preparation process, increasing kitchen productivity.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Cook
Chop Chop Chang
03.2020 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Replenished food items from inventory and rotated ingredients.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education
No Degree - EAP Course
TAFE Queensland
South Bank, QLD2020
High School Diploma -
Yeronga State High School
Yeronga, QLD12.2019
Cert IV - Cookery
TAFE Queensland
South Bank, QLDGraduate Diploma - Management
London College
BrisbaneSkills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Multitasking and Organization
- Quality Control
- Flexible Schedule
- Product Rotations
- Bulk Food Preparation
- Measurements and Calculations
- Recipe-based cooking
- Food spoilage prevention
- Surface cleaning
- Regional cuisine
- Frying
- Hospitality service expertise
- Sauteing
- Special diets
- Sauce making
- Plate presentation
- Food presentation talent
- Operations management
- Food presentation
- Strong butchery skills
- Food plating
- Focused and disciplined
Languages
Vietnamese
English
Timeline
Cook
Golden Lor
02.2025 - Current
Cook
Ka Chow
02.2022 - 02.2025
Cook
Chop Chop Chang
03.2020 - 05.2022
No Degree - EAP Course
TAFE Queensland
High School Diploma -
Yeronga State High School
Cert IV - Cookery
TAFE Queensland
Graduate Diploma - Management
London College