Hoi Ching Leung
Brisbane,QLD
Summary
Dedicated and outgoing student with over three years of customer service experience, eager to apply strong communication and problem-solving skills in a bartender or wait staff role. Quick to learn new skills and passionate about providing exceptional customer service in fast-paced environments. Fully available and committed to contributing to a dynamic team while continuously learning and growing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Huey's Fruit & Veg Pty Ltd
05.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Event Assistant
Adecco Recruitment Agency
06.2019 - 07.2020
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
Receptionist
AMA Music Centre
02.2018 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Science - Veterinary Science (Honours)
University of Queensland
Brisbane, QLD11.2027
High School Diploma -
UQ College
Brisbane, QLD01.2022
Skills
- Strong multitasking
- Efficient organization
- Exceptional customer service
- Quick learner, adaptable and detail-oriented
- Positive attitude and outgoing personality
- Availability for immediate start and flexible schedule
Certification
Responsible Service of Alcohol (RSA) certified
Hong Kong St. John Ambulance First Aid Course certified
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Customer Service Cashier
Huey's Fruit & Veg Pty Ltd
05.2022 - Current
Event Assistant
Adecco Recruitment Agency
06.2019 - 07.2020
Receptionist
AMA Music Centre
02.2018 - 10.2020
Bachelor of Science - Veterinary Science (Honours)
University of Queensland
High School Diploma -
UQ College
Responsible Service of Alcohol (RSA) certified
Hong Kong St. John Ambulance First Aid Course certified
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