Ho Ka Leung
Disability support worker
Melbourne,Vic
Summary
AVALIABLE IMMEDIATELY
My greatest achievement and value, is passionate to help and achieve others and ready to help team achieve company goals.
In the 10 years + tour guide working experience, I got the professional challenges interpersonal skills, excellent time management and problem-solving skills.
In the 9 years + Home care disability support working experience, I feel happy when I see the smiles on the faces of my clients, their growth and progress, every time I help them achieve some small goals, and help them reach their long-term goals.
4 years of visiting volunteers in the hospital and often assisting the church to participate in charity activities, spreading love and positive energy to illuminate the society.
Cantonese, Mandarin, English
Christian
Overview
19
19
years of professional experience
Work History
Disability support worker in Home
Personal Agent
06.2011 - 11.2019
- Assisting clients day to day life including; music therapy, hiking, swimming,dancing, handicrafts, exercise, physiotherapy, Cooking
- Manual Handing, toileting, showering, dressing, assisting with meals
- Disability support services
- Person-centered support
- Spiritual counseling
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Personal care worker
Elderly Chinese Home Inc
11.2022 - 12.2022
- Personal care services
- Manual Handing, toileting, showering, dressing, assisting with meals
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored and assisted residents through individual service plans.
- Used company software and databases to maintain records of services performed and patient conditions.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Volunteer
The Queen Elizabeth Hospital
01.2016 - 01.2019
- Professional patient visiting skills
- Spiritual counseling volunteer
Tour escort
Personal Agent
01.1999 - 01.2019
- Guided groups of up to 30 people on scheduled tours include but not only the people with disabilities
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Checked tour vehicles for cleanliness, safety and functionality.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Built personal relationships with guests to promote positive experiences.
Education
No Degree - Cert IV in Disability
Arizon College
Melbourne, VIC07.2022
No Degree - First Aids + CPR
Real Response
Melbourne, VIC02.2023
No Degree - Level 1 Spiritual Counselling Care Certificate
The Qeh Chaplaincy Training Institue
Hong Kong02.2018
No Degree - Cert of Infection Control Training - COVID 19
Aspenmedical
Australia01.2023
No Degree - Supporting People To Take Their Medication - 2023
DSC
Australia02.2023
No Degree - Hand Hygiene Allied Health Online Learning Module
NHHI
Melbourne, VIC02.2023
No Degree - Supporting Safe And Enjoyable Meals
NDIS Quality & Safeguard Commission
Australia01.2023
No Degree - Supporting Effective Communication Module
NDIS Quality & Safeguard Commission
Australia02.2023
No Degree - Cert of NDIS Worker Orientation Module
NDIS Quality & Safeguard Commission
Australia01.2023
Bachelor of Arts - Fashion Design
Middlesex University
UK02.2010
Skills
- Disability support services
- Person-centered support
- Assisting clients day to day life including; music therapy, hiking, swimming,dancing, handicrafts, exercise, physiotherapy, Cooking
- Physical therapy support
- Manual Handing, toileting, showering, dressing, assisting with meals, get up and transfer in safely
- Spiritual counselling
- Home Financials
- Home Visits
- Home Tours
- Home Health Care Expertise
- Home Management
- MS Office (Chinese & English data entry)
Timeline
Personal care worker
Elderly Chinese Home Inc
11.2022 - 12.2022
Volunteer
The Queen Elizabeth Hospital
01.2016 - 01.2019
Disability support worker in Home
Personal Agent
06.2011 - 11.2019
Tour escort
Personal Agent
01.1999 - 01.2019
No Degree - Cert IV in Disability
Arizon College
No Degree - First Aids + CPR
Real Response
No Degree - Level 1 Spiritual Counselling Care Certificate
The Qeh Chaplaincy Training Institue
No Degree - Cert of Infection Control Training - COVID 19
Aspenmedical
No Degree - Supporting People To Take Their Medication - 2023
DSC
No Degree - Hand Hygiene Allied Health Online Learning Module
NHHI
No Degree - Supporting Safe And Enjoyable Meals
NDIS Quality & Safeguard Commission
No Degree - Supporting Effective Communication Module
NDIS Quality & Safeguard Commission
No Degree - Cert of NDIS Worker Orientation Module
NDIS Quality & Safeguard Commission
Bachelor of Arts - Fashion Design
Middlesex University
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