Hollii Gibb
SA,SA
Summary
Dynamic customer service professional with a proven track record at Hungry Jack's, excelling in payment processing and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork, consistently resolving inquiries and fostering loyalty. Reliable and adaptable, I thrive in high-pressure environments, ensuring a positive experience for every customer.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Hungry Jack's
Adelaide, SA
04.2023 - Current
- Assisted customers with transactions, ensuring a positive shopping experience.
- Operated cash register accurately, processing payments and managing cash drawer.
- Maintained cleanliness and organization of checkout area for efficiency.
- Provided product information to customers, enhancing their purchasing decisions.
- Collaborated with team members to streamline checkout processes during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Contributed to achievement of sales targets through suggestive selling techniques.
- Collaborated with team members to maintain smooth operations during peak hours.
- Resolved customer inquiries and concerns promptly, contributing to positive dining experiences.
Customer Service Cashier
McDonald's Restaurant
Adelaide, SA
04.2022 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
High School Diploma -
St Pauls Collage
Gilles Plains, SA11-2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Payment processing
- Problem-solving
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Adaptable and flexible
- Cleaning and sanitizing
- Team collaboration
- Active listening
Languages
Italian
Limited Working
Timeline
Customer Service Cashier
Hungry Jack's
04.2023 - Current
Customer Service Cashier
McDonald's Restaurant
04.2022 - 04.2023
High School Diploma -
St Pauls Collage