Holly Anstee
Stockleigh,QLD
Summary
Enthusiastic and hardworking individual eager to contribute to team success through hard work and attention to detail. Passionate about helping others in all aspects of life. Extremely approachable and able to form relationships with ease. Very passionate about health, mental health, and exercise. Vaccinated against COVID-19. Possesses a paid working with children card, first aid certificate and child safety training.
Overview
8
8
years of professional experience
Work History
Console Operator
7/Eleven
- Effectively managed store independently
- Supervised and trained new employees
- Built relationships with customers to encourage repeat business.
- Completed stock take
- Upselling and working towards KPI's.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant
Pirtek
- Answering enquiries from customers
- Cover front desk frequently including greeting customers and answering phones and emails
- Filing
- Cleaning office spaces and warehouse floors.
Educator
Jimboomba State School P & C
- Plan and deliver educational programs that support the needs and interests of the children
- Use effective behaviour management strategies to help guide and support the children
- Responsible for 15 children at a time
- Mentored new educators, providing guidance on effective interactions with children and parents.
- Implemented evidence-based behaviour management systems to maintain an inclusive environment for all children.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
Responsible Person
Jimboomba State School P & C
- Responsible for the running of the service.
- Provide leadership and guidance to all staff members.
- Collaborate and support the service director
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in a fast-paced environment.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Volunteer
Crowson Park Riding for the Disabled
01.2014 - 01.2022
- Feeding and caring for the horses
- Liaise with clients and their families
- Experience in fundraising
- Assisting in maintaining the property.
Education
High School Certificate -
Canterbury College
Diploma of Business -
Prestige Training Services
Psychology -
QUT
Skills
- Excellent People Skills
- Multi-Tasking Strength
- Relationship Building
- Goal-Oriented
- Exceptional Customer Service
- Teamwork and Collaboration
- Attention to detail
- Adaptability
- Upselling
- Staff Development
references
- Deanne Hamilton, Director of Mission and Community. Director of Netball and Curriculum Coordinator of Spiritual development, D.Hamilton@canterbury.qld.edu.au, 0407406740
- Jeremy Etheredege, Pirtek Yatala, Pirtek Sydney Central, jethredege@pirtek.com.au, 0401643423
hobbies/interests
Interests: Gym, netball, real estate, mental health
Timeline
Volunteer
Crowson Park Riding for the Disabled
01.2014 - 01.2022
Console Operator
7/Eleven
Assistant
Pirtek
Educator
Jimboomba State School P & C
Responsible Person
Jimboomba State School P & C
High School Certificate -
Canterbury College
Diploma of Business -
Prestige Training Services
Psychology -
QUT
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