Holly Crawford
Sorell,TAS
Overview
4
4
years of professional experience
Work History
Service Supervisor
Woolworths
Sorell, TAS
11.2022 - Current
- Supervised daily operations and ensured smooth workflow among team members.
- Trained and mentored new staff on service standards and procedures.
- Built strong relationships with customers through effective communication skills.
- Identified training needs among staff members and provided appropriate coaching sessions.
- Delivered exceptional customer service and handled inquiries and complaints.
- Resolved escalated customer issues in a timely manner while maintaining high satisfaction ratings.
- Participated in various learning and educational opportunities to update and maintain job knowledge.
- Provided guidance on best practices related to customer service processes.
Team Member
Woolworths
Sorell, TAS
10.2021 - 11.2022
- Operated point-of-sale systems accurately during transactions.
- Assisted team members in daily tasks to promote workflow efficiency.
- customer service and resolved inquiries efficiently.
- Maintained cleanliness and organization throughout the store environment.
- Stocked shelves and ensured products were displayed attractively.
- Collaborated with colleagues to ensure smooth store operations.
Education
GED -
Rosny College
Rosny Tasmania11-2024
High School Diploma -
RoseBay High School
Tasmania11-2022
Batchelor Of Psychological Science
UTas
TasmaniaSkills
- Customer service
- Conflict resolution
- Employee training
- Data analysis
- Team building
- Project management
Affiliations
- Reading
- Camping /exploring
- Swimming
- Gym
Accomplishments
- Prefect and peer support 2022 Rose Bay
Timeline
Service Supervisor
Woolworths
11.2022 - Current
Team Member
Woolworths
10.2021 - 11.2022
GED -
Rosny College
High School Diploma -
RoseBay High School
Batchelor Of Psychological Science
UTas