Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Holly Crawford

Sorell,TAS

Overview

4
4
years of professional experience

Work History

Service Supervisor

Woolworths
Sorell, TAS
11.2022 - Current
  • Supervised daily operations and ensured smooth workflow among team members.
  • Trained and mentored new staff on service standards and procedures.
  • Built strong relationships with customers through effective communication skills.
  • Identified training needs among staff members and provided appropriate coaching sessions.
  • Delivered exceptional customer service and handled inquiries and complaints.
  • Resolved escalated customer issues in a timely manner while maintaining high satisfaction ratings.
  • Participated in various learning and educational opportunities to update and maintain job knowledge.
  • Provided guidance on best practices related to customer service processes.

Team Member

Woolworths
Sorell, TAS
10.2021 - 11.2022
  • Operated point-of-sale systems accurately during transactions.
  • Assisted team members in daily tasks to promote workflow efficiency.
  • customer service and resolved inquiries efficiently.
  • Maintained cleanliness and organization throughout the store environment.
  • Stocked shelves and ensured products were displayed attractively.
  • Collaborated with colleagues to ensure smooth store operations.

Education

GED -

Rosny College
Rosny Tasmania
11-2024

High School Diploma -

RoseBay High School
Tasmania
11-2022

Batchelor Of Psychological Science

UTas
Tasmania

Skills

  • Customer service
  • Conflict resolution
  • Employee training
  • Data analysis
  • Team building
  • Project management

Affiliations

  • Reading
  • Camping /exploring
  • Swimming
  • Gym

Accomplishments

  • Prefect and peer support 2022 Rose Bay

Timeline

Service Supervisor

Woolworths
11.2022 - Current

Team Member

Woolworths
10.2021 - 11.2022

GED -

Rosny College

High School Diploma -

RoseBay High School

Batchelor Of Psychological Science

UTas

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Holly Crawford