Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Holly Elliott

Yarrawonga,VIC

Summary

I am seeking to make a career change into the Agricultural Industry. I have grown up within a farming community and have a great passion for the outdoors. I am a. Compassionate Case Manager known for high productivity and efficiency in task completion. I possess specialised skills in community services, administration, and client advocacy. I excel at communication, problem-solving, and time management to effectively support clients in achieving goals.I am seeking stable employment in a fulfilling role while completing further education to build a great career and future for my daughter.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AOD DFV Care Navigator

St Vincent De Paul Society
10.2024 - Current
  • Provided primary case management for clients experiencing alcohol and other drug issues, and domestic family violence.
  • Identified client needs and desires and communicated to healthcare professionals and community services.
  • Screened patients for eligibility for state, local and federal assistance programs.
  • Coordinated appointments with primary care providers, specialists, and other medical personnel.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans tailored to meet each patient's unique circumstances.
  • Drafted educational brochures and informative newsletters for patients and staff.
  • Provided information about rights guaranteed under federal and state laws pertaining to domestic violence and sexual assault survivors.
  • Utilized evidence-based therapeutic approaches when working with clients who have experienced trauma due to domestic violence.
  • Provided referrals for additional social services as needed such as substance abuse treatment or domestic violence counseling.
  • Provided direct service and support by handling referrals for advocacy issues

INTENSIVE THERAPEUTIC CASE MANAGER

Anglicare NSW Far West
01.2024 - 09.2024
  • Day to day case management of two case loads young people in out of home care residing in intensive therapeutic services homes
  • Reporting to management and stake holders such as funding bodies such as Department of Communities and Justice
  • Completing required documentation such as caseplans, cultural plans, medication plans, restrictive practice plans and leaving care plans
  • Advocating for young people and their needs while keeping the young persons best interest at the forefront of decisions and conversations
  • Undertaking risk assessments for a variety of visits and placements

ABORIGINAL ADMINISTRATION ASSISTANT

Australian Unity Homecare
01.2022 - 09.2023
  • Database administration eg, updating client information
  • Answering customer enquiries eg, when their services are
  • Liasing with collegues in other offices to manage admin workload
  • Constructing data bases for contractors

ABORIGINAL FAMILY VIOLENCE PRACTITIONER

Mungabareena Aboriginal Corporation
06.2021 - 12.2021
  • Manage caseload of Aboriginal families experiencing violence
  • Liase with courts, police and other services to improve outcomes
  • Attend home and outreach visits to assist clients
  • Access and prioritise clients risk of violence and using resources to improve possible outcomes
  • Operate and conduct myself within the relevent framework and comply with the positions scope

INTEGRATED FAMILY SERVICES CASE MANAGER -

Victorian Aboriginal Child Care Agency
01.2020 - 06.2021
  • Manage caseload of Aboriginal families experiencing difficulties
  • Liase with courts, police and other services to improve outcomes
  • Attend home and outreach visits to assist clients
  • Access and prioritise clients risk of violence and using resources to improve possible outcomes
  • Operate and conduct myself within the relevent framework and comply with the positions scope

ASSISTANT BOOK-KEEPER/SUPERVISOR

Lockhart Commercial Hotel
09.2017 - 12.2019
  • Database administration and Social Media Marketing
  • Supervising staff and managing rosters
  • Stepping in and assisting with restaurant, hotel rooms and bar
  • Attending to invocies and managing ingoing and outgoing costs
  • Working a variety of hours for deliveries and open and closes

Education

Undergraduate Certificate - Agriculture

Charles Sturt University
01-2028

Certificate IV - Wool Classing

TAFE NSW
NSW
10-2026

CERTIFICATE III - Dental Assisting, Oral Health Promotion

01.2016

Certificate III - Community Services

TAFE NSW
NSW
01-2016

Skills

  • Organised
  • Great Time Management
  • Community and career focused
  • Friendly and Outgoing
  • Great at working within a team
  • Client needs assessment and referral
  • Computer Literate
  • High attention to detail

Certification

  • Full Victorian Licence
  • Clear Police Check
  • Victorian Working With Childrens Check

Timeline

AOD DFV Care Navigator

St Vincent De Paul Society
10.2024 - Current

INTENSIVE THERAPEUTIC CASE MANAGER

Anglicare NSW Far West
01.2024 - 09.2024

ABORIGINAL ADMINISTRATION ASSISTANT

Australian Unity Homecare
01.2022 - 09.2023

ABORIGINAL FAMILY VIOLENCE PRACTITIONER

Mungabareena Aboriginal Corporation
06.2021 - 12.2021

INTEGRATED FAMILY SERVICES CASE MANAGER -

Victorian Aboriginal Child Care Agency
01.2020 - 06.2021

ASSISTANT BOOK-KEEPER/SUPERVISOR

Lockhart Commercial Hotel
09.2017 - 12.2019

CERTIFICATE III - Dental Assisting, Oral Health Promotion

Certificate III - Community Services

TAFE NSW

Undergraduate Certificate - Agriculture

Charles Sturt University

Certificate IV - Wool Classing

TAFE NSW

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