Holly Elliott
Lockhart,NSW
Summary
Compassionate Case Manager known for high productivity and efficiency in task completion. I possess specialised skills in needs assessment, care plan development, and client advocacy. I excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.I am seeking stable employment in a fulfilling role while completing further education to build a great career and future for my daughter..
Overview
6
6
years of professional experience
1
1
Certification
Work History
AOD DFV Care Navigator
St Vincent De Paul Society
Wagga Wagga , NSW
10.2024 - Current
- Provided primary case management for clients experiencing alcohol and other drug issues, and domestic family violence.
- Identified client needs and desires and communicated to healthcare professionals and community services.
- Screened patients for eligibility for state, local and federal assistance programs.
- Coordinated appointments with primary care providers, specialists, and other medical personnel.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans tailored to meet each patient's unique circumstances.
- Drafted educational brochures and informative newsletters for patients and staff.
- Provided information about rights guaranteed under federal and state laws pertaining to domestic violence and sexual assault survivors.
- Utilized evidence-based therapeutic approaches when working with clients who have experienced trauma due to domestic violence.
- Provided referrals for additional social services as needed such as substance abuse treatment or domestic violence counseling.
- Provided direct service and support by handling referrals for advocacy issues
INTENSIVE THERAPEUTIC CASE MANAGER
Anglicare NSW Far West
01.2024 - 09.2024
- Day to day case management of two case loads young people in out of home care residing in intensive therapeutic services homes
- Reporting to management and stake holders such as funding bodies such as Department of Communities and Justice
- Completing required documentation such as caseplans, cultural plans, medication plans, restrictive practice plans and leaving care plans
- Advocating for young people and their needs while keeping the young persons best interest at the forefront of decisions and conversations
- Undertaking risk assessments for a variety of visits and placements
ABORIGINAL ADMINISTRATION ASSISTANT
Australian Unity Homecare
01.2022 - 09.2023
- Database administration eg, updating client information
- Answering customer enquiries eg, when their services are
- Liasing with collegues in other offices to manage admin workload
- Constructing data bases for contractors
ABORIGINAL FAMILY VIOLENCE PRACTITIONER
Mungabareena Aboriginal Corporation
01.2022 - 12.2022
- Manage caseload of Aboriginal families experiencing violence
- Liase with courts, police and other services to improve outcomes
- Attend home and outreach visits to assist clients
- Access and prioritise clients risk of violence and using resources to improve possible outcomes
- Operate and conduct myself within the relevent framework and comply with the positions scope
INTEGRATED FAMILY SERVICES CASE MANAGER
Victorian Aboriginal Child Care Agency
01.2022 - 12.2022
- Manage caseload of Aboriginal families experiencing difficulties
- Liase with courts, police and other services to improve outcomes
- Attend home and outreach visits to assist clients
- Access and prioritise clients risk of violence and using resources to improve possible outcomes
- Operate and conduct myself within the relevent framework and comply with the positions scope
ASSISTANT BOOK-KEEPER/SUPERVISOR
Lockhart Commercial Hotel
08.2018 - 09.2022
- Database administration and Social Media Marketing
- Supervising staff and managing rosters
- Stepping in and assisting with restaurant, hotel rooms and bar
- Attending to invocies and managing ingoing and outgoing costs
- Working a variety of hours for deliveries and open and closes
Education
BACHELOR - Social Work, Community Services
Charles Sturt University
01-2028
DIPLOMA - Counselling
TAFE NSW
NSW10-2026
Certificate IV - Community Services
TAFE NSW
NSW03-2025
CERTIFICATE III - Dental Assisting, Oral Health Promotion
01.2016
Certificate III - Community Services
TAFE NSW
NSW01-2016
Skills
- Organised
- Great Time Management
- Community and career focused
- Friendly and Outgoing
- Great at working within a team
- Client needs assessment and referral
- Computer Literate
- High attention to detail
- Strong Communication skills
- Resource identification
- Community advocate
- Confidentiality
Relocation
Yarrawonga, VIC - Moving to the Yarrawonga area to be closer to family.
Certification
- Full Victorian Licence
- Clear Police Check
- Victorian Working With Childrens Check
Timeline
AOD DFV Care Navigator
St Vincent De Paul Society
10.2024 - Current
INTENSIVE THERAPEUTIC CASE MANAGER
Anglicare NSW Far West
01.2024 - 09.2024
ABORIGINAL ADMINISTRATION ASSISTANT
Australian Unity Homecare
01.2022 - 09.2023
ABORIGINAL FAMILY VIOLENCE PRACTITIONER
Mungabareena Aboriginal Corporation
01.2022 - 12.2022
INTEGRATED FAMILY SERVICES CASE MANAGER
Victorian Aboriginal Child Care Agency
01.2022 - 12.2022
ASSISTANT BOOK-KEEPER/SUPERVISOR
Lockhart Commercial Hotel
08.2018 - 09.2022
BACHELOR - Social Work, Community Services
Charles Sturt University
DIPLOMA - Counselling
TAFE NSW
Certificate IV - Community Services
TAFE NSW
CERTIFICATE III - Dental Assisting, Oral Health Promotion
Certificate III - Community Services
TAFE NSW
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