Holly Klesel

• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles and products.
• Recorded notes for future reference about customer preferences and services delivered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Enhanced client satisfaction by providing personalised hair consultations and recommending suitable styles.

• Maintained a clean and organised workstation, ensuring a comfortable and professional environment for clients.

• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Boosted salon revenue by upselling hair care products and services based on individual client needs.
• Processed payments, entering sales in register for prompt customer service.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
• Educated customers on products to maximize benefits.
• Mixed pigments and used proper techniques to achieve desired color.
• Used social media platforms to promote salon and services.